Client Success Coordinator

🕒 6 dias atrás

⚔️ Virginia – Remoto

⚔️ Virginia – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

👻 Score fantasma 12%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Seneca Holdings

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

Seneca Holdings é uma empresa holding diversificada que investe em uma variedade de setores, incluindo tecnologia, saúde e energia. Com foco no crescimento a longo prazo e na criação de valor, a Seneca Holdings busca identificar e cultivar oportunidades em seus investimentos, impulsionando a inovação e a eficiência.

Descrição

• Serve as a Trusted Advisor to a portfolio of key small business accounts • Drive customized solutions and offerings to add value to clients • Generate revenue by upselling solutions that fill client needs • Develop multiple client relationships to identify threats and opportunities • Broaden business relationships and drive client loyalty • Represent CI Azumano with internal and external stakeholders and selected prospects during new sales processes • Advocate internally for clients and keep departments focused on client business goals • Identify objections and facilitate solutions • Solve client issues through a collaborative team approach • Collaborate with stakeholders to improve profitability by meeting client needs • Interpret contracts and guide stakeholders on meeting client SLAs within deliverables • Negotiate to deliver client value while achieving corporate goals • Maintain professional relationships with managers and staff to achieve service standards • Coordinate stakeholder meetings to maintain customer connectivity • Develop supplier relationships and represent the brand with industry suppliers • Conduct supplier negotiations, improve online adoption, and manage reporting, best-practice communications, and annual reviews • Analyze client program performance and identify revenue growth and cost-saving opportunities • Provide problem resolution, escalation, analysis, reporting, and industry trend advice • Support Account Management with reports, issue resolution, and customer service impact resolution

🎯 Requisitos

• College degree preferred • Strong understanding of financial travel program drivers • Strong written and verbal communication skills • Strong understanding of reporting analytics and technical skills • Ability to work in a fast-paced environment and manage multiple tasks simultaneously

🏖️ Benefícios

• Competitive pay • Medical, dental, vision, life, and disability benefits • Voluntary critical illness, hospital, and accident benefits • Health savings and flexible spending accounts • Retirement 401(k) plan • Paid leave programs • Flexible work-life balance • Professional development opportunities • Performance and recognition programs • Collaborative work environment and culture

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