Manager, Pro Sales

🕒 Julho 17

🗣️🇺🇸🇬🇧 Inglês obrigatório

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ServiceTitan

1001 - 5000 funcionários

Fundada em 2012

💼 Consultoria

📦 Logística

📣 Marketing

💰 $200.000.000 Series G em 2021-06

Consulting • Logistics • Marketing

ServiceTitan é uma plataforma de software abrangente projetada para a indústria de serviços, oferecendo soluções para melhorar a produtividade e a rentabilidade das empresas. Apresenta uma variedade de recursos, incluindo despacho, agendamento, marketing, relatórios e ferramentas de experiência do cliente, adaptadas para áreas como encanamento, HVAC, serviços elétricos e mais. A ServiceTitan busca capacitar as empresas ao otimizar operações, melhorar o fluxo de caixa e oferecer experiências superiores aos clientes através de uma plataforma tudo-em-um. O software inclui análises de dados em tempo real, opções de financiamento e capacidades móveis para apoiar as necessidades operacionais dos empreiteiros e aumentar suas fontes de receita. Ao consolidar múltiplas funções de negócios em uma única plataforma, a ServiceTitan visa ajudar os empreiteiros a crescer de forma rentável e eficiente.

Descrição

• Manage the Pro Account Executives on objective and performance achievement • Monitor the full Pro Product sales cycle from prospecting through close • Shape and implement sales strategy and processes • Provide accurate weekly forecasts to sales leadership • Serve as a mentor for your team and be a steward of the ServiceTitan organization • Motivate, incent, and recognize team members to encourage top performance • Recruit, interview, and onboard new team members • Conduct weekly 1:1s with each Pro Account Manager and respective weekly team meetings • Partner with cross-functional teams to ensure customer success • Partner with product marketing on market feedback and influence product roadmap • Foster & build overall relationship with customers, which include: increasing Pro Product adoption, ensuring retention of existing Pro Products, and long-term customer success • Be the go-to-lead on new features adoption in an advocate/consultative approach • Coach the team on technical and business acumen to align business drivers to ServiceTitan’s solutions • Proactively work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals • Work cross-functionally with Customer Success, Strategy, Marketing, Product Management, and Sales Leadership • Help evaluate new technologies and programs to drive superior performance

🎯 Requisitos

• Direct account executive and/or account manager quota-carrying experience • 2+ years related sales management experience • 5+ years experience in a SaaS environment/company • Minimum of a Bachelor's degree • Strong presentation skills and proficiency in Google Slides • Strong analytical skills and proficiency in Google Suite, Google Sheets/Excel and Salesforce • Excellent communication skills and organizational capabilities • Strong written communication skills and experience operating in Slack, Teams, etc. • Creativity and ability to run with minimal direction in an ambiguous environment • Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions • High emotional intelligence and EQ • Preferred remote working experience

🏖️ Benefícios

• Flextime, recognition, and support for autonomous work • Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents) • FSA and HSA • 401k match • Telehealth options including memberships to One Medical. • Parental leave and support • Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement • On demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools

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