Senior Manager, Workforce Planning Strategy – Analytics

🕒 Agosto 21

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $152.600 - $245.000 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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ServiceTitan

1001 - 5000 funcionários

Fundada em 2012

💼 Consultoria

📦 Logística

📣 Marketing

💰 $200.000.000 Series G em 2021-06

Consulting • Logistics • Marketing

ServiceTitan é uma plataforma de software abrangente projetada para a indústria de serviços, oferecendo soluções para melhorar a produtividade e a rentabilidade das empresas. Apresenta uma variedade de recursos, incluindo despacho, agendamento, marketing, relatórios e ferramentas de experiência do cliente, adaptadas para áreas como encanamento, HVAC, serviços elétricos e mais. A ServiceTitan busca capacitar as empresas ao otimizar operações, melhorar o fluxo de caixa e oferecer experiências superiores aos clientes através de uma plataforma tudo-em-um. O software inclui análises de dados em tempo real, opções de financiamento e capacidades móveis para apoiar as necessidades operacionais dos empreiteiros e aumentar suas fontes de receita. Ao consolidar múltiplas funções de negócios em uma única plataforma, a ServiceTitan visa ajudar os empreiteiros a crescer de forma rentável e eficiente.

Descrição

• Build and lead ServiceTitan's enterprise workforce planning capability • Define the long-term vision, roadmap, and operating model with FP&A, HR leadership, Talent Acquisition, and business stakeholders • Build demand forecasting, headcount, and scenario-planning models connecting workforce decisions to cost, capacity, and business outcomes • Diagnose and redesign workforce and headcount planning processes, including data collection, forecasting cadence, and approval workflows • Own and evolve data infrastructure, tools, and reporting for workforce planning • Build pipelines and dashboards providing leadership self-serve visibility into headcount and capacity • Influence senior stakeholders to adopt new models, frameworks, and ways of working • Prepare and deliver executive-ready workforce strategy analysis and recommendations • Translate complex data into clear narratives for senior leadership • Partner with Finance/FP&A on headcount governance, budget cycles, and long-term workforce cost planning

🎯 Requisitos

• 6+ years of experience in FP&A, business/data analytics, management consulting, or a similarly quantitative strategy role • Workforce planning experience is a plus but not required • Advanced Excel and financial modeling required • SQL and BI tools (Tableau, Power BI, Looker) strongly preferred • Experience building forecasting, capacity, or scenario models from scratch with incomplete or messy data • Experience identifying and fixing broken or manual processes and building scalable, repeatable systems • Ability to drive change and build buy-in across Finance, HR, and business leaders without formal authority • Ability to operate at both strategic and hands-on levels • Strong executive presence and communication skills • Ability to turn complex data into a clear, actionable narrative • Ability to thrive in ambiguity in a fast-paced, high-growth environment • Bachelor's degree in a quantitative, business, finance, or related field, or equivalent experience

🏖️ Benefícios

• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training • Programs and events • Bonusly peer-nominated awards • Company-paid medical, dental, and vision • 100% employer-paid options and 90% dependent coverage • FSA and HSA • 401k match • Telehealth options including One Medical memberships • Parental leave and support • Up to $20k in fertility services (IUI and IVF) • Surrogacy and adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Annual bonus • Equity

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