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Presales Solutions Architect – Observability

🕒 Outubro 13

🎸 Tennessee – Remoto

infoinfo

💵 $180.000 - $250.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da SHI International Corp., não em um site de vagas

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Logo of SHI International Corp.

SHI International Corp.

5001 - 10000 funcionários

💼 Consultoria

📦 Logística

🏭 Manufatura

Consulting • Logistics • Manufacturing

Pense na SHI como seu concierge pessoal de tecnologia. Conectamos sua equipe com as soluções e serviços de TI que você precisa para apoiar o crescimento organizacional e a experiência dos funcionários.

Descrição

• Serve as SHI's subject matter expert on full-stack observability architecture • Lead technical discovery sessions to assess clients' observability maturity • Design and deliver product demonstrations, proof-of-concepts, and technical presentations • Design and present target-state observability architectures • Translate complex observability concepts into business-relevant value propositions • Develop and maintain reference architectures, battle cards, competitive analyses, technical briefs, and vendor evaluation frameworks • Evaluate and qualify new vendor technologies and make partner adoption recommendations • Conduct internal enablement sessions for engineering and sales teams • Identify observability opportunities and optimize service offerings to drive revenue growth • Collaborate with SHI stakeholder partner teams on integrated observability service solutions • Build and maintain relationships with key clients and partners • Track emerging observability technologies and industry developments • Lead innovation initiatives and maintain practice standards for high-quality service delivery

🎯 Requisitos

• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent work experience • Minimum 6 years of experience in observability, monitoring, site reliability engineering, systems engineering, application operations, or infrastructure architecture roles with hands-on design and implementation of monitoring and telemetry solutions • Demonstrated experience in presales, solutions architecture, or technical consulting within the observability, infrastructure, or application operations domain • Experience presenting to customers, internal teams, or industry professional groups on observability, monitoring, or operations topics • Strong proficiency in overseeing and directing opportunity engagements to completion • Deep understanding of end-to-end observability design, instrumentation strategy, telemetry pipelines, data management, tool consolidation, migration planning, SLO-based operating models, and continuous improvement frameworks • Expertise in solution design across enterprise systems, integration platforms, and data layers • Strong background in system security, data privacy, and compliance • Experience with CI/CD pipelines, automation tools, and infrastructure-as-code frameworks • Proficiency in Python, Go, Terraform, and Ansible • One or more listed observability, cloud, Kubernetes, OpenTelemetry, or ITIL certifications preferred but not required

🏖️ Benefícios

• Continuous professional growth and leadership opportunities • Health, wellness, and financial benefits • Medical, vision, and dental benefits • 401K • Flexible spending • World-class facilities and technology to thrive in offices or home office

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