Support Engineer

🕒 Junho 23

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Sinch

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💼 Consultoria

📦 Logística

📣 Marketing

💰 $48.845.918 Post-IPO Debt - Sinch em 2024-09

Consulting • Logistics • Marketing

A SH é uma fornecedora brasileira de formas, andaimes, escoramentos e equipamentos de acesso para projetos de construção, oferecendo venda, aluguel, engenharia/projetos, suporte técnico, logística e e-commerce em todo o Brasil e Paraguai. A empresa fornece painéis de formas de alumínio e aço, escoramentos metálicos, andaimes, acessórios e peças de reposição, além de oferecer ferramentas digitais de suporte à decisão, catálogos e assistência prática para obras residenciais, industriais e de infraestrutura.

Descrição

• The Support Engineer will be part of the Sinch Support team, which is a worldwide leader in delivery of Messaging solutions. • This role reports to Manager Support Americas&Europe at Sinch. • The workplace will be in Colombia working remotely but it might need to travel occasionally depending on needs.

🎯 Requisitos

• For the role of Support Engineer, a relevant university degree is required and at least a couple of years of experience from technical roles within the telecom and/or IT industry. • We think the perfect candidate has experience and knowledge within some or all of the following areas: • - Unix/Linux based systems • - OCS/Prepaid Systems or VAS systems (such as SMSC, MMSC, USSD, WAP GW, IVR, Voice Mail, Collect Call etc.) • - Knowledge in Oracle DB is a plus • - Fluency in English • - IP networks, Diameter, Sigtran/SS7 • - Knowledge Virtualization technologies such as VMware or similar is a plus • - Takes initiative and makes carefully considered decisions • - Customer-, technical- and solution oriented • - Comfortable and experienced in multitasking • - Well-Organised • - A positive attitude • - Comfortable and positive towards working in an ever-changing world • - A recognized ability to excel and exceed expectations.

🏖️ Benefícios

• STAY HEALTHY: We cover 100% of medical and dental plans for Sinchers and eligible dependents through Bradesco Saúde. • FLEXIBLE BENEFITS: With the Caju flexible benefit card, our Sinchers can choose to use benefits on food, education, and home office assistance. • FAMILY FIRST: Our Sinchers can enjoy paid maternity leave for 180 days and paternity leave for 30 days. Plus, we provide daycare assistance for kids up to five years old. • EVERYDAY WELLBEING: We partner with Wellhub to help Sinchers access gyms and wellness options. • SECURE YOUR FUTURE: Our Partnership with Prudential life insurance provides coverage for all Sinchers in the events of unexpected absences, serious illness, accidents, and disabilities. • DIVERSITY AND INCLUSION: We offer annual reimbursements for certain expenses related to disabilities and/or transgender needs. • TAKE A BREAK: Our Sinchers can take a day off on their birthday to celebrate with their loved ones.