Senior Technical Success Manager

🕒 Junho 2

⛰️ Colorado – Remoto

⛰️ Colorado – Remote

💵 $119.000 - $148.750 / ano

⏰ Tempo Integral

🟠 Sênior

🏆 Sucesso do Cliente

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Snyk

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🔐 Segurança

☁️ SaaS

Security • SaaS

A Snyk é uma plataforma de segurança de aplicações impulsionada por IA que auxilia desenvolvedores e equipes de segurança a encontrar, priorizar e corrigir vulnerabilidades em códigos, dependências de código aberto, containers, infraestrutura como código, APIs e aplicações web. Ela oferece ferramentas e integrações focadas no desenvolvedor que deslocam a segurança para a esquerda no SDLC, combinando testes estáticos e dinâmicos, análise de composição de software, varredura em tempo de execução e um ecossistema "AI Trust" impulsionado por IA, entregue como uma plataforma em nuvem. A Snyk foca na automação DevSecOps, no risco da cadeia de suprimentos de software e em fluxos de trabalho de desenvolvimento seguro para organizações de todos os tamanhos.

Descrição

• Orchestrate near, mid, and long-term visions and strategies for enterprise customers, ensuring they realize full value across their Application Security workflows. • Build and foster trusted relationships with leaders within customer engineering and security organizations to drive adoption and retention. • Design and execute customized onboarding programs that help customers achieve their specific security program goals using Snyk’s suite of products. • Advocate internally for customer needs, working proactively with Product, Sales, and Support to influence roadmaps and mitigate risks. • Prepare and facilitate strategic business review meetings (QBRs) using storytelling backed by data to demonstrate ROI and identify expansion opportunities. • Mobilize internal and external resources to remove barriers to adoption and solve complex technical challenges.

🎯 Requisitos

• 5+ years of experience in a customer-facing technical role • Experience working closely with highly technical customers within the Enterprise (Fortune 100) space in North America. • Strong working knowledge of Developer or Application Security tools and workflows (e.g., GitHub, Jira, Jenkins, VS Code). • Experience leading technical or engineering programs with a proven record of thought leadership and business case development. • Exceptional communication skills, with the ability to facilitate challenging discussions, handle objections, and influence stakeholders from end-users to executives. • Strong organizational skills and the ability to thrive in a collaborative, fast-paced environment. • Have a developer background, coding experience, or deep familiarity with modern DevOps environments. • Possess prior experience in a direct or matrixed role leading technical transformation project teams. • Have a history of problem-solving and innovation in developing technology programs. • Possess a Bachelor’s Degree in computer science, technology, engineering, math, business, or equivalent experience.

🏖️ Benefícios

• 401(k) retirement plan • paid time off • health, dental, and vision insurance • flexible working hours • work-from-home allowances • in-office perks • time off for learning and self development • generous vacation and wellness time off • country-specific holidays • 100% paid parental leave for all caregivers • health benefits • employee assistance plans • annual wellness allowance • country-specific life insurance • disability benefits • retirement/pension programs • mobile phone and education allowances