Technical Solutions Consultant

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Softdocs

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1998

📚 Educação

🏛️ Governo

☁️ SaaS

Education • Government • SaaS

A Softdocs é uma plataforma de gerenciamento de documentos e automação de processos focada em eliminar fluxos de trabalho manuais e baseados em papel para instituições de ensino superior, distritos escolares de K-12 e agências governamentais. A solução nativa em nuvem oferece armazenamento de documentos, automação de fluxo de trabalho sem código, eForms fáceis de usar, e assinaturas eletrônicas ilimitadas, além de processamento inteligente de documentos e transcrições para digitalizar registros, acelerar aprovações e melhorar a segurança e a continuidade dos negócios. A Softdocs atende mais de 1. 000 clientes do setor público e enfatiza a migração segura para a nuvem em nível empresarial e melhorias de longo prazo no custo total de propriedade.

Descrição

• Makes clients wildly successful through their onboarding to Softdocs applications • Partners with Project Managers to ensure satisfactory client communication and understanding of project deliverables and deadlines • Partners with Business Solution Consultants on the business-oriented processes of new deployments, sharing the technical components of new deployments with them • Works across multiple projects and project teams simultaneously to anticipate and manage changes in projects • Takes ownership of the technical components of new deployments • Delivers a superior client onboarding experience by walking the client through any technical requirements that will be owned from the client side • Ensures each client successfully achieves their desired outcomes from using our products and services by collecting information we need to provision their Etrieve environment and make it available, ready to integrate with other systems • Executes data migration when a new client is transitioning from a previous imaging software to Softdocs’ Etrieve (i.e., data mapping, data translation, data imports)

🎯 Requisitos

• Database knowledge and migration experience • Experience administering enterprise content management software (bonus if you have this!) • Associates or Bachelor's degree in a technology, engineering or related field is preferred, or two or more years of equivalent work experience • Base-level knowledge of managing, configuring, and troubleshooting Microsoft Windows Server and SQL Server • Base-level knowledge of PowerShell and other scripting languages • Base-level knowledge of configuring, testing, and troubleshooting identity provider (IdP) integrations • Base level knowledge of configuring, testing, and troubleshooting API integrations

🏖️ Benefícios

• Remote Position: 100% remote work from anywhere in the U.S. • Direct Access to Leadership: You’ll have open access to our CEO and senior leaders from day one. • Comprehensive Benefits: Medical, Dental, Vision, 401(k), Disability, $15,000 Life Insurance, flexible PTO, 13 holidays, and paid parental leave. • Laptop/Equipment Stipend: Choose your laptop and set up your remote workspace your way. • Professional Development: Grow through training, learning opportunities, and leadership exposure. • Mentorship & Collaboration: Work closely with senior leaders and cross-functional teams. Collaboration fuels innovation here. • People-First Culture: Bring your full self to work. We believe family time (however you define it) matters. • Retention Record: Our average employee tenure is over 5 years, with many team members here for more than a decade.