Territory Account Specialist

🕒 2 dias atrás

🌲 North Carolina, Virginia – Remoto

info

💵 $52.760 - $77.374 / ano

⏰ Tempo Integral

🟢 Júnior

🚫👨‍🎓 Sem graduação necessária

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Solenis

Solenis

10.000+ funcionários

🍽️ Alimentos e Bebidas

💼 Consultoria

📦 Logística

Food & Beverage • Consulting • Logistics

A Solenis é uma fornecedora líder de soluções e serviços em químicos de especialidades voltados a aprimorar operações industriais e práticas de sustentabilidade. A empresa atende a diversos mercados, incluindo processamento de alimentos e bebidas, agricultura, celulose e papel, e óleo e gás. A Solenis é reconhecida por suas soluções químicas inovadoras, sistemas avançados de monitoramento e controle e suporte especializado, que elevam a eficiência operacional e a sustentabilidade de seus clientes. Com foco em tratamento de água e melhorias de processos, a Solenis ajuda as indústrias a reduzir custos, aumentar a produtividade e alcançar metas ambientais por meio de soluções sob medida e serviços de consultoria.

Descrição

• Support Diversey cleaning and sanitation programs and deliver an exceptional customer experience • Build and maintain relationships with customer end users, supervisors, and managers • Adhere to EHS policies, procedures, and best practices • Install chemical dispensing systems and equipment according to SOPs • Conduct routine site visits to monitor program performance and customer satisfaction • Maintain customer equipment and perform repairs on leased dish machines and other equipment • Train customers on equipment operation, cleaning procedures, product usage, and SDS • Monitor on-site inventory and support order placement and program compliance • Identify customer concerns, resolve issues, and capture feedback • Diagnose and troubleshoot equipment and system performance issues • Maintain inventory in company vehicles and storage areas • Complete service, installation, survey, and routine visit reports in Salesforce FSL and customer reporting systems • Submit timesheets, follow up on part and equipment orders, document consumption, and plan weekly visits with the manager

🎯 Requisitos

• High school diploma or equivalent required • Minimum 1 year of field service experience, including industrial equipment maintenance and mechanical troubleshooting • Minimum 1 year of experience selling cleaning solutions or equipment to hospitality or food service clients • Flexibility to support emergency business needs during evenings, nights, weekends, and holidays • Proficiency with email, Microsoft Office, Microsoft SharePoint, Microsoft PowerApps, and mobile applications • Valid U.S. driver’s license with a clean driving record • Ability to drive long distances as needed • Ability to lift and move objects up to 50 lbs and perform precision tasks in confined or limited spaces • Safe and effective use of hand and power tools • Strong mechanical and electrical aptitude • Proven plumbing and electrical troubleshooting skills • Professional demeanor, self-motivation, and ability to work independently • Strong attention to detail, time management, and decision-making skills • Excellent communication, interpersonal, and organizational abilities • Ability to collaborate across functions and departments • Salesforce FSL experience preferred • Understanding of food safety requirements and NEHA/CPFS or Serve Safe certifications preferred

🏖️ Benefícios

• Medical, dental, and vision coverage • 401k with employer match • 15 paid vacation days • 8 paid fixed holidays annually • 24 hours floating holidays • 80 hours of sick time • Opportunities for professional growth and development • Competitive compensation • Discretionary bonuses

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