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Solutions Consultant

🕒 Outubro 21

🤠 Texas – Remoto

infoinfo

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💻 Engenheiro de Soluções

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Publicada na página de carreiras da Solutions by Text, não em um site de vagas

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Solutions by Text

51 - 200 funcionários

Fundada em 2008

💸 Finanças

💳 Fintech

📋 Conformidade

💰 Private Equity Round em 2021-11

Finance • Fintech • Compliance

A Solutions by Text é uma fornecedora líder de serviços de mensagens de texto e pagamentos, com foco principalmente na indústria de financiamento ao consumidor. Eles oferecem a plataforma FinText™, que integra mensagens, pagamentos, relatórios e conformidade para melhorar o engajamento dos clientes e a eficiência operacional. Seus serviços são particularmente valiosos para indústrias como empréstimos, bancos e financiamento de automóveis, onde soluções de mensagens de texto conformes podem impulsionar taxas de pagamento melhoradas e interações com clientes. A Solutions by Text se orgulha de métodos de comunicação inovadores que estão em conformidade com as regulamentações, ajudando as empresas a alcançarem melhores resultados financeiros por meio de maior contato com o cliente e pagamentos pontuais.

Descrição

• Determine the technical scope of new business opportunities • Support sales efforts using extensive product knowledge • Address customer technical questions and demonstrate product capabilities • Analyze customer business needs, strategies, objectives, functions, and processes • Recommend appropriate SMS and payment technology solutions • Gather prospect requirements and conduct needs analysis • Create Solution Scope Documentation and Statements of Work • Provide continuity from Sales to Services and improve time to revenue • Serve as technical lead for prospects during pre-sales engagements • Provide live and recorded product demonstrations • Craft solutions to complex customer problems • Prepare sales materials, proposals, product recommendations, and RFx responses • Develop subject matter expertise in SMS/Text, payment services and gateways, mobile wallets, alternative payment methods, CaaS providers, and competitors • Collaborate cross-functionally with Sales, Account Managers, Product, Implementations, Product Development, and third-party software partners • Provide market insights and product feedback to Product Management • Advise sales leads and the Sales team • Adhere to corporate policies and ensure information security

🎯 Requisitos

• 2+ years of experience integrating with web APIs • Bachelor’s degree or equivalent experience • Basic knowledge of APIs, especially REST APIs and JSON protocols • General understanding and use of Postman Collections • Ability to quickly learn new technologies and understand complex systems, including APIs, databases, SDKs, and Basecamp • Excellent communication skills and comfort leading meetings with C-level contacts • Ability to identify and communicate pragmatic solutions to complex integration problems • Payments and SMS/Text experience preferred • Full professional proficiency, written and verbal, in English • Full-time availability of at least 40 hours per week • Ability to travel 20% • Knowledge of cloud and hybrid services, including LMS, LOS, CRM, and ERP • Strong technical writing, presentation, analytical, problem-solving, and active listening skills • Good proficiency with Microsoft Office, particularly Word and PowerPoint • Ability to multitask, prioritize, manage time, work independently, and meet demanding deadlines

🏖️ Benefícios

• Remote work arrangement • Opportunity to contribute to a fast-growing, innovative company • Diversity and inclusion commitment • Career progression and training and development opportunities • Opportunity to transform electronic payments • Remote teams and offices throughout the United States

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