Senior Director, Technology Enablement – Business Integration

🕒 Julho 30

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Sonova Group

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1947

🏥 Saúde

🧬 Biotecnologia

Healthcare • Biotechnology • Consumer Hearing

O Grupo Sonova é líder global em soluções inovadoras de cuidados auditivos, oferecendo uma gama de produtos, incluindo dispositivos de áudio pessoal, aparelhos auditivos, implantes cocleares e serviços de cuidado audiológico. Fundada em 1947 e com sede em Stäfa, Suíça, a Sonova opera por meio de várias unidades de negócios como Instrumentos Auditivos e Cuidados Audiológicos, junto a marcas bem conhecidas como Phonak e Unitron. Presente em mais de 100 países, a Sonova é dedicada a melhorar a vida daqueles com perda auditiva por meio de tecnologia avançada e cuidados abrangentes.

Descrição

• Lead enterprise technology enablement initiatives supporting operational excellence, retail growth, customer experience, and organizational scalability. • Own governance and execution of the Retail Business System (RBS) roadmap and associated business process improvements. • Establish enterprise project portfolio management standards, governance processes, prioritization frameworks, and executive reporting mechanisms. • Lead cross-functional strategic initiatives from business case development through implementation, adoption, and post-implementation evaluation. • Serve as business owner and strategic partner for Noah-related initiatives, clinical technologies, and practice management platform enhancements. • Partner with IT leadership to prioritize technology investments and align roadmaps with business objectives. • Lead acquisition integration planning and execution activities, including process harmonization, systems transitions, workflow alignment, and change management. • Develop and maintain enterprise integration roadmaps supporting Noah, CRM, contact center, managed care, analytics, and practice management systems. • Define business requirements and oversee execution of enterprise system integration initiatives. • Establish and monitor KPIs, project scorecards, executive dashboards, and portfolio reporting. • Develop project plans, timelines, budgets, resource plans, risk mitigation strategies, and stakeholder communication plans. • Facilitate executive steering committees, governance forums, and project reviews. • Lead vendor evaluation, solution selection, implementation governance, and vendor performance management. • Identify opportunities to leverage automation, AI, and workflow technologies to improve productivity and operational effectiveness. • Drive organizational change management efforts to ensure successful adoption of strategic initiatives. • Mentor project managers, business analysts, and business integration resources.

🎯 Requisitos

• Bachelor’s degree in Information Technology, Business Administration, Management Information Systems, Engineering, Healthcare Administration, or related field. • 15+ years of progressive leadership experience in technology, enterprise systems, PMO, business integration, or operational excellence. • 10+ years leading large-scale enterprise projects, portfolios, or transformation programs. • Experience with systems integrations, technology roadmaps, vendor management, and executive stakeholder engagement. • Healthcare, hearing care, retail healthcare, or multi-site service organization experience preferred. • Experience supporting Noah, practice management systems, CRM platforms, and acquisition integrations preferred.