Customer Engagement Specialist

🕒 Maio 15

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

👻 Score fantasma 43%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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SORACOM

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2015

A Soracom é uma fornecedora global de conectividade IoT inteligente, oferecendo um serviço sem fio nativo em nuvem projetado especificamente para as necessidades de dispositivos conectados. Fundada em 2015 para criar um mundo mais conectado, eliminando as barreiras ao desenvolvimento de IoT, a Soracom atende hoje a mais de 20.000 clientes em todos os setores, desde agricultura, energia, construção e transporte até eletrônicos de consumo, manufatura, imobiliário e saúde. De grandes empresas globais a startups em rápido crescimento, os clientes confiam na Soracom por sua conectividade acessível e confiável, que acelera a chegada ao mercado e facilita a conexão com a nuvem. A Soracom é um Parceiro de Competência IoT da AWS.

Descrição

• Generate qualified leads through outbound phone and email prospecting • Work closely with the Marketing team to qualify inbound leads • Qualify leads using Salesforce, Outreach, and ZoomInfo • Uncover prospect needs, generate interest, and forward qualified prospects to the appropriate sales representative • Manage lead flow and prospect sequences, including phone calls and emails, in Salesforce • Track qualified leads through acceptance by Sales Representatives • Meet or exceed monthly goals • Work with internal teams and other Customer Engagement Specialists to gather lead lists and execute territory-based prospecting campaigns • Demonstrate Soracom's Leadership Principles: Proactive, Customer Centric, Just Do It, Dive Deep, Emotionally Mature, and Deliver Results

🎯 Requisitos

• Must be fluent in English and possess excellent writing skills • Legally eligible to work in the United States • Ability to grasp basic technical concepts • Strong listening/communication skills and ability to adjust communication style to their target audience • Able to connect to their audience via phone and video conferencing • Be autonomous and driven, with a positive and enthusiastic attitude • Able to work from home and has a dedicated and quiet focus area or workspace • Ability to thrive in a growing, fast-paced work environment • Proficiency in Microsoft Office Suite and/or Google Suite • Willingness to explore and push the boundaries of AI tools such as Claude, Google Gemini, or ChatGPT to increase productivity and automate repetitive tasks • Ability to learn and willingness to adapt through coaching • Comfortable and exceptional at managing their own time • Bachelor’s Degree or relevant experience preferred • Experience working with Salesforce, Outreach and/or Zoominfo • Knows the basic IT around servers, networking, and AWS services • Has previous working experience or exposure to Slack • Experience working with a variety of partnership models and stakeholder types is a plus • WFH experience • Spanish language skills are a bonus • Curious, persistent, and coachable • Able to handle rejection well • Professional, consistent, and empathetic communication

🏖️ Benefícios

• Remote-first work environment for employees based in the United States • Flexible scheduling that supports productivity and work-life balance while accommodating customer needs and team collaboration • Access to modern tools, a dedicated technology budget, and leading AI platforms to help you innovate, learn, and do your best work • Opportunities for rapid learning, professional development, and career growth through exposure to complex, real-world customer challenges • Skills-based career progression, with advancement based on impact, contribution, and performance rather than tenure • Collaborative, globally distributed team environment with experienced and highly capable colleagues across the US, Europe, and Japan • Comprehensive health benefits including medical, dental, and vision coverage • Retirement benefits, including a 401(k) plan and company match • Life insurance, including basic, voluntary, and AD&D coverage • Paid time off, including vacation, sick leave, volunteer time and company-observed holidays • Family-friendly benefits, including maternity, paternity, and parental leave • Short-term and long-term disability benefits • Employee stock option program

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