Channel Partner Sales Engineer

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🕒 Maio 14

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💸 Engenheiro de Vendas

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Cable ONE

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1986

📡 Telecomunicações

💰 Post-IPO Debt em 2020-05

Telecommunications

A Cable ONE é um provedor de serviços de internet (ISP) que oferece serviços de banda larga rápidos e confiáveis sob a marca Sparklight. Oferecendo Wifi para toda a casa e internet com tecnologia de fibra com velocidades de até 1 Gbps, eles atendem clientes residenciais e empresariais em todos os Estados Unidos. Seus investimentos em infraestrutura visam reduzir a diferença digital, implantando tecnologias avançadas como modems capazes de velocidades de 10 Gbps. A Cable ONE enfatiza a satisfação do cliente, fornecendo serviço e suporte confiáveis, tornando seu serviço ideal para necessidades de trabalho, jogos e streaming.

Descrição

• Provide advanced Sales Engineering support for mid-sized and moderately complex customer accounts. • Partner cross-functionally with Sales, Product, Customer Support, and Project Management to drive solution adoption and customer satisfaction. • Participate in partner and customer discovery calls to assess technical requirements and business goals. • Serve as a trusted technical advisor throughout the sales cycle. • Create timely and accurate technical configurations and solution designs for proposals and sales quotes. • Conduct live and remote product demonstrations, clearly communicating Sparklight’s competitive advantages. • Monitor product performance and escalate significant technical issues as needed. • Identify upsell opportunities based on customer requirements and solution gaps. • Train sales representatives on product functionality, enhancements, and new offerings. • Represent Sparklight at partner meetings, industry events, conferences, and trade shows. • Build strong technical credibility and trusted relationships within the partner community. • Support and strengthen strategic partnerships with Technology Services Brokers (TSBs) and other channel organizations.

🎯 Requisitos

• 3+ years in a technical role within the telecom or Information Technology industries. • Experience with enterprise architectures and solution design (e.g., LAN/WAN/ WLAN, SD-WAN, MPLS, BGP, DNS, VPN, UCaaS, SIP, trunking, etc.) • Bachelor’s degree or AA in Engineering, Computer Science, Information Technology, or a related field; or equivalent experience. • Possesses the ability to achieve relevant certifications: CCNA/CCNP, CompTIA Network+, CMSS (Meraki), MEF 3.0 • Proficient with MS 365 suite, including Excel, Vizio, and PowerPoint. • Ability to create technical documentation, solution diagrams, and RFP responses • Strong presentation and communication skills, including demo delivery and technical workshops • Ability to diagnose complex technical issues and propose tailored solutions • Creative thinking and adaptability in rapidly changing customer environments • Ability to manage multiple priorities in a fast-paced sales environment. • Self-starter with the ability to work independently or as part of a sales/account team • Experience supporting channel, indirect, broker, or partner sales organizations (preferred) • Familiarity with TSD ecosystems and advisor sales models (preferred) • Experience using CRM platforms such as Salesforce or equivalent tools (preferred) • Industry certifications such as CCNA, Network+, CMSS, or equivalent (preferred) • Experience presenting at partner events or conducting external technical enablement sessions (preferred)

🏖️ Benefícios

• Medical, dental, and vision plans – start when you start! • Life insurance (self, spouse, children) • Paid time off (vacation, holiday, and personal/sick days) • 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) • Group Legal plan with Identity Theft Protection • Additional Perks Tuition reimbursement (up to $5,250 on 1st year) • Annual community support to various organizations across the U.S. • Associate recognition & awards programs • Advancement opportunities • Collaborative work environment • FREE Cable One services for associates who live in a serviceable area • Up to $50/mo. cell phone stipend