Regional Account Manager

🕒 Setembro 22

🐊 Florida – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Spectrio

Spectrio

201 - 500 funcionários

🏥 Saúde

🏨 Hospitalidade

📦 Logística

💰 Convertible Note em 2014-06

Healthcare • Hospitality • Logistics

A Spectrio é uma fornecedora líder de soluções abrangentes de engajamento do cliente, oferecendo uma variedade de serviços, incluindo Sinalização Digital, Quiosques Interativos, Wi-Fi Marketing, Música Ambiente, Marketing em Espera e Marketing Olfativo para mais de 150. 000 locais em todo o mundo. Suas ofertas são projetadas para melhorar a maneira como as empresas interagem com seus clientes por meio de experiências inovadoras, interativas e sensoriais. A Spectrio atende a uma ampla gama de indústrias, como automotiva, varejo, saúde, hospitalidade e muitas outras, com o objetivo de ajudar as empresas a se conectarem com os clientes e aprimorarem a lealdade à marca por meio de experiências dinâmicas e personalizadas.

Descrição

• Lead, manage, and inspire post-installation support and service for client relationships • Generate sales opportunities and revenue with Spectrio clients and prospects • Collaborate with dealer principals, general managers, and dealership contacts to develop campaigns aligned with dealership marketing plans • Maintain knowledge of Spectrio products, services, and competitive offerings • Establish professional relationships with key decision makers in assigned customer accounts • Educate and advise dealer principals and general managers on digital engagement platform best practices • Modify and maintain targeted playlists based on dealership goals, traffic patterns, dwell times, and customer demographics • Measure, report, and communicate dealer satisfaction impacts on retention and renewals • Collaborate with the Production Department to create and network digital assets and optimize user experience • Evaluate client experience and utilization across multiple channels • Provide feedback to upper management on the competitive landscape • Liaise between internal client-interacting departments and Spectrio’s client base • Launch and train new and qualified dealers on product initiatives • Inspect and report on installed equipment, including TV screens, racks, and media players • Report technical and content issues, communicate resolutions, and follow up to ensure client satisfaction • Meet or exceed monthly key performance indicators • Develop effective client-contact travel schedules • Prospect new opportunities for handoff to Regional Sales Managers • Assess prospect needs, communicate value propositions, and present Spectrio’s product portfolio • Schedule sales presentations with automotive or advertising decision makers • Identify upsell opportunities and submit implementation documents • Solicit referrals and testimonials from satisfied clients • Support client follow-up, proposal adjustments, tailored information collection, and CRM data entry • Work independently and meet or exceed Spectrio Sales Standards of Excellence

🎯 Requisitos

• Bachelor's degree in business, marketing, communications, or related field preferred • Driver’s license with good driving record required • Must reside in the local market • Minimum of 3 years automotive industry experience preferred • Established relationships and performance management experience within automotive dealerships preferred • Relevant work experience of 6–8 years with outside automotive sales is a plus • 5 years of successful sales and marketing experience in the automobile industry is ideal • Account management experience in the automotive industry preferred • Proficient in PC applications • Strong understanding of automotive market trends, business tools, and consumer behaviors • Ability and willingness to travel within a multi-state region • Outstanding attitude and proven work ethic • Excellent verbal, written, and body language communication skills with attentive listening • Solid understanding of sales skills and techniques • Strong attention to detail with a client-centric focus • Efficient, structured time management • Ability to build successful, value-added client relationships through trust and confidence • Ability to embrace change and be flexible and adaptable • Driven, ambitious, coachable, and collaborative mindset

🏖️ Benefícios

• Fully remote work arrangement with travel to dealership locations in Florida • Company-provided monthly internet allowance • Prorated PTO accruing after 30 days: 15 days/year under 3 years of service; 17 days/year with 3–5 years; 20 days/year with 5+ years • Up to 40 hours (5 days) of paid sick leave per year • 10 company-paid holidays per year • Medical insurance with Low HSA, Mid, and High plan options • Dental insurance with High and Low PPO plan options • Vision insurance • $50,000 basic life insurance policy, 100% employer-paid • Short-term disability, 100% employer-paid, covering 60% of weekly salary for up to 26 weeks • Voluntary Life/AD&D, Long-Term Disability, Accident, Critical Illness, and Hospital Indemnity benefits • Pet Benefits Plan • Confidential 24/7 Employee Assistance Program • Paid parental leave • 401(k) • HSA • FSA • Dependent Care FSA • Education reimbursement

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