Sales Account Manager

🕒 Julho 28

🐎 Kentucky – Remoto

🐎 Kentucky – Remote

💵 $0 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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SSW Advanced Technologies

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏭 Manufatura

🔧 Hardware

🤝 B2B

Manufacturing • Hardware • B2B

A SSW Advanced Technologies é uma parceira de fabricação e tecnologia com sede nos EUA que projeta e produz componentes e sistemas de controle para eletrodomésticos residenciais e comerciais, incluindo refrigeração, cozinhar, lavanderia, HVAC e painéis de controle. Com mais de 75 anos de experiência e 13 plantas de fabricação na América do Norte, a SSW entrega soluções de hardware de engenharia em grande escala e suporte ao ciclo de vida completo do produto para OEMs de eletrodomésticos e outros clientes B2B, com ênfase em conforto, conveniência, segurança e eficiência.

Descrição

• Serve as the primary Account Manager for 2 appliance customer accounts. • Build and maintain strong customer relationships across purchasing, engineering, quality, and operations functions. • Track and manage account performance through a disciplined, data-based approach. • Maintain accurate CRM documentation, account activity records, and customer communication logs. • Monitor quote activity, track win/loss results, and identify opportunities to improve commercial performance. • Analyze customer trends, market share, revenue performance, and pricing strategies. • Support and lead Quarterly Business Reviews (QBRs) with customers and internal stakeholders. • Manage excess and obsolete (E&O) inventory issues and coordinate recovery plans when required. • Develop account forecasts and support sales planning activities. • Coordinate customer requests and issue resolution with engineering, operations, quality, supply chain, and plant teams. • Prepare and present account performance reports, business analyses, and customer updates. • Identify growth opportunities and support new business development efforts within assigned accounts. • Travel regularly to customer and manufacturing locations throughout the United States and Mexico.

🎯 Requisitos

• Bachelor's degree in Business, Engineering, Supply Chain, Marketing, or related field. • Bilingual in English and Spanish (required). • 3–8 years of experience in account management, customer service, sales support, program management, or commercial operations. • Strong analytical and critical thinking skills. • Experience working with CRM systems and customer account documentation. • Advanced proficiency in Microsoft Excel and PowerPoint. • Ability to interpret and communicate business data effectively. • Strong organizational skills and attention to detail. • Ability to manage multiple priorities in a fast-paced environment. • Valid passport or ability to obtain one. • Willingness to travel domestically and internationally.