Risk Operations Analyst – SSO

🕒 Setembro 22

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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Stripe

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2010

💳 Fintech

🛍️ Comércio Eletrônico

🤝 B2B

💰 Venture Round em 2021-05

Fintech • eCommerce • B2B

A Stripe é uma plataforma de infraestrutura financeira para empresas. Milhões de empresas—desde as maiores corporações do mundo até as startups mais ambiciosas—usam a Stripe para aceitar pagamentos, aumentar sua receita e acelerar novas oportunidades de negócios. Com sedes em São Francisco e Dublin, a empresa visa aumentar o PIB da internet.

Descrição

• Investigate complex, high-risk, and gray-area user business cases, applying deep risk knowledge to make sound, non-binary judgments • Navigate ambiguity confidently and develop custom, evidence-based solutions where standard frameworks do not fully apply • Identify and escalate systemic trends across cases, proposing scalable solutions to cross-functional stakeholders • Collaborate across Risk Operations, User Support, Risk Partnerships, Legal, Compliance, and Product to develop holistic risk mitigation strategies • Engage directly with users in positive and sensitive conversations while balancing regulatory and financial partner requirements • Communicate complex risk findings clearly to internal partners, financial partners, and Stripe leadership • Contribute to the design and continuous improvement of SSO processes, decision frameworks, and tooling • Build and maintain documentation, procedures, and playbooks to support team scalability and knowledge management • Identify gaps in systems, policies, and strategies and recommend enhancements with stakeholders

🎯 Requisitos

• 5+ years of experience in risk management, compliance, fraud, financial operations, or a closely related field in a fast-moving environment • Demonstrated ability to navigate gray-area and non-binary decision-making in complex risk environments • Strong critical thinking and analytical skills, with the ability to synthesize multiple data sources into a coherent risk narrative • Experience collaborating cross-functionally on complex problems and driving alignment across teams with competing priorities • Ability to engage directly with users—including in difficult or sensitive conversations—with empathy, clarity, and professionalism • Strong written and verbal communication skills; ability to articulate complex risk findings to varied audiences • Comfort with ambiguity and fast-paced, constantly evolving environments • Track record of identifying systemic problems from individual case patterns and driving process improvements • Deep empathy for entrepreneurs and businesses, and genuine motivation to solve problems that empower them • Ability and desire to challenge the status quo as a creative thinker who considers problems from a user perspective while being pragmatic and solutions-oriented • Familiarity with compliance or financial partnership relationship management • Experience with risk assessment and mitigation strategies in a fintech or payments environment • Working knowledge of data analysis and AI tools to quantify risk and inform decisions • Background in regulatory compliance within financial services • Experience developing scalable operational frameworks or playbooks in an ambiguous, high-stakes environment • Knowledge of payment processing systems and associated risks

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