Field Service, Technical Sales Specialist – Medical Equipment

🕒 Maio 16

🐎 Kentucky – Remoto

🐎 Kentucky – Remote

⏰ Tempo Integral

🟢 Júnior

🤑 Vendas

🚫👨‍🎓 Sem graduação necessária

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Prescott's, Inc

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1985

⚕️ Seguro de Saúde

💊 Farmacêutico

🔧 Hardware

Healthcare Insurance • Pharmaceuticals • Hardware

A Prescott's, Inc. é uma empresa especializada no fornecimento de microscópios cirúrgicos recondicionados de alta qualidade e serviços relacionados. Estabelecida em 1984, oferece uma gama de produtos incluindo microscópios para aplicações em oftalmologia, otorrinolaringologia, odontologia e neurocirurgia, bem como câmeras para microscópios e equipamentos de vídeo. A empresa se orgulha de empregar técnicos eletrônicos e ópticos treinados, fornecer componentes personalizados e assegurar um atendimento ao cliente excepcional com foco em confiabilidade, apoiado por uma robusta garantia de peças e mão de obra. A Prescott's também fornece opções abrangentes de serviço e reparo, incluindo equipamentos de substituição, para garantir operações ininterruptas para seus clientes nos setores médico e de saúde. Suas operações são certificadas pela ISO 13485, refletindo um compromisso com a qualidade no atendimento à comunidade médica.

Descrição

• Inspect and evaluate medical equipment to identify service requirements, diagnose operational issues, and determine appropriate repair and maintenance solutions. • Perform scheduled preventive maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standards. • Respond promptly to multiple weekly service calls, prioritizing urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothly. • Work closely with hospitals, clinics, and surgical teams to ensure their equipment operates safely and reliably. • Build and maintain trusted relationships with healthcare professionals through excellent service, professionalism, and responsiveness. • Drive new business and account growth within the assigned territory, identifying opportunities for service contracts, refurbishments, and equipment sales. • Travel to customer sites to perform hands-on service work, attend service meetings, and identify opportunities for ongoing maintenance or refurbishment support. • Ensure all service activities comply with company policies, procedures, and regulatory requirements. • Represent Prescott’s at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients, and strengthening brand awareness.

🎯 Requisitos

• High school diploma or GED required • 1-3 years of experience in field service, biomedical engineering, or technical sales • Strong technical acumen with the ability to diagnose, repair and maintain complex medical or industrial equipment. • Proven ability to build relationships and influence purchasing decisions in a professional setting. • Ability to effectively balance hands-on technical service responsibilities with customer-facing sales and commercial activities. • Proficiency in reading and interpreting service manuals, schematics, and technical documentation. • Excellent communication and customer service skills with a professional, solution-oriented approach. • Organized and self-motivated, and capable of managing priorities across a wide geographic territory. • Experience with CRM systems and Microsoft Office Suite. • Willingness to travel frequently within the assigned territory (approximately 60–80%). • Valid driver's license with a clean driving record. • Must be able to pass a background check and drug screen. • Physical ability to lift and carry equipment up to 40 pounds. • Experience within the medical device or healthcare industry a plus • Experience with ERP or field service software is an advantage (preferably NetSuite).

🏖️ Benefícios

• Paid time off • Healthcare insurance (medical dental, and vision coverage) • Accident insurance, critical illness, and hospital indemnity insurance • Short term (employee paid) and long-term disability (employer paid) • 401K plan with company matching. • Continuous learning and development - offering opportunities for training, workshops, and certifications. • Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive • Company car or car allowance, daily per diem, company cell phone, will also be provided for this position.