Director – Research

🕒 Agosto 13

🗽 New York – Remoto

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⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🦅 Patrocina Visto H1B

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👻 Score fantasma 30%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Sutherland

Sutherland

10.000+ funcionários

Fundada em 1986

🏥 Saúde

🛡️ Seguros

✈️ Turismo

💰 $300.000.000 Secondary Market em 2014-10

Healthcare • Insurance • Travel

A Sutherland é uma empresa global especializada em transformação digital e serviços de terceirização de processos de negócios (BPO). Ela aproveita tecnologias avançadas, como Inteligência Artificial (IA), automação e engenharia de nuvem, para impulsionar o desempenho digital e otimizar operações críticas de negócios. A Sutherland oferece uma variedade de serviços, incluindo CX digital (experiência do cliente), soluções de tecnologia corporativa e automação inteligente, atendendo a diversos setores como serviços bancários, saúde e telecomunicações. Seu foco é entregar resultados mensuráveis, aprimorar a experiência do cliente e viabilizar a agilidade dos negócios por meio de soluções digitais inovadoras.

Descrição

• Manage and grow a portfolio of named Financial Markets accounts across Investment Banking, Asset Management, Private Equity, Pension Funds, and large Corporates • Own account-level revenue targets, including expansion, renewals, cross-sell, and upsell opportunities • Develop deep client relationships across Research, Strategy, Investment Operations, Data, Analytics, Finance, and CXO-level stakeholders • Identify opportunities within existing accounts by understanding client priorities, operating challenges, budget cycles, and transformation agendas • Generate new leads through outreach, referrals, client mapping, industry research, thought leadership follow-up, and relationship-led prospecting • Build account plans including stakeholder maps, engagement footprint, whitespace opportunities, competitor presence, and growth strategy • Position Sutherland’s professional services across Investment Research, Portfolio Monitoring, Market Research, ESG Research, Investment Reporting, Automation, and Analytics • Collaborate with Sales, Delivery, Solutioning, Research Leadership, and offshore subject matter experts to shape client propositions • Support proposal development, commercial discussions, pricing inputs, solution design, and contract renewal processes • Deliver pitches and business reviews to senior stakeholders • Maintain account management cadence, pipeline tracking, opportunity follow-up, CRM hygiene, revenue forecasting, and client touchpoint planning • Identify service issues, escalation risks, delivery gaps, and opportunities to improve engagement quality • Partner with delivery teams to position Sutherland as a strategic partner • Support marketing and dissemination of thought leadership at industry forums • Travel as required for client meetings, account reviews, and industry events

🎯 Requisitos

• Minimum 6–10 years of progressive experience in account management, business development, enterprise sales, or client relationship management • Graduate degree required • Master’s degree in Finance, Economics, Business, or a related discipline preferred • Strong understanding of Financial Markets, including Investment Banking, Asset Management, Private Equity, Sell-side Research, Investment Operations, and Research & Analytics services • Experience managing named accounts, developing account plans, identifying whitespace opportunities, and growing revenue within existing client relationships • Commercially astute and financially literate, with comfort discussing research, analytics, data, reporting, and managed services with senior client stakeholders • Experience selling or managing professional services, research services, offshoring, outsourcing, analytics, data management, or financial services solutions highly desirable • Strong client service orientation and ability to build trusted, long-term relationships across multiple stakeholder levels • Strong sales discipline, including pipeline creation, opportunity qualification, revenue forecasting, proposal coordination, and follow-through • Strong presentation, communication, and negotiation skills, with ability to engage Head of Function and CXO-level stakeholders • Previous experience in a front-office, research, investment operations, consulting, or financial services environment is an advantage

🏖️ Benefícios

• Remote work • Confidential handling of application information according to EEO guidelines • Voluntary Administrative EEO record completion; inclusion or exclusion of data will not affect employment decisions

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