CRM Administrator

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🕒 Outubro 21

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

👻 Score fantasma 25%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Sweed POS

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

O Sweed POS é uma plataforma abrangente projetada para otimizar as operações de varejo de cannabis. Oferece uma ampla gama de ferramentas integradas, incluindo sistemas de ponto de venda, programas de marketing e fidelidade, gestão de inventário e soluções de e-commerce específicas para a indústria de cannabis. Com funcionalidades como gestão avançada de clientes, pagamentos integrados e logística para múltiplas localidades, o Sweed POS capacita os varejistas de cannabis a aprimorar sua presença de marca e eficiência operacional. A plataforma é projetada para gerenciar as operações de varejo de forma integrada, sem a necessidade de sistemas de terceiros, proporcionando uma experiência holística e intuitiva para empresas de cannabis.

Descrição

• Own the day-to-day administration, maintenance, and optimization of HubSpot • Audit and improve CRM architecture, including objects, properties, associations, pipelines, and lifecycle stages • Identify and resolve structural inconsistencies, outdated configurations, and technical debt • Perform periodic Salesforce administration, including configuration updates, user management, and troubleshooting • Maintain consistency between HubSpot, Salesforce, and related business processes • Maintain accurate, consistent, and reliable CRM data across both platforms • Conduct regular data audits, cleanup, deduplication, and standardization • Resolve data inconsistencies, incorrect mappings, and synchronization issues • Establish and maintain data quality standards and best practices • Audit, maintain, and optimize HubSpot reports and dashboards • Investigate and resolve reporting discrepancies, incorrect filters, and tracking issues • Create or improve reports and dashboards based on business requirements • Maintain, troubleshoot, and optimize HubSpot workflows and automations • Resolve automation conflicts, errors, and inefficiencies • Support Salesforce automations and configurations when needed • Implement process improvements and introduce new automations where appropriate • Provide ongoing CRM support, troubleshooting, and system maintenance • Monitor and troubleshoot HubSpot–Salesforce synchronization and other tool integrations • Manage CRM user access, permissions, and configuration updates • Collaborate with Sales, Marketing, Customer Success, and other teams on CRM-related requests • Maintain documentation of CRM configurations, processes, and changes • Proactively identify opportunities to improve system reliability, efficiency, and scalability

🎯 Requisitos

• Strong hands-on experience with HubSpot CRM administration and configuration • Practical experience administering Salesforce, including basic configuration, user management, and troubleshooting • Solid understanding of CRM architecture, data models, objects, properties, pipelines, and lifecycle stages • Experience maintaining and improving existing CRM environments • Strong experience with CRM data management, cleanup, and data quality processes • Experience building, maintaining, and troubleshooting CRM reports and dashboards • Knowledge of CRM workflows, automation, and integration processes • Ability to investigate complex CRM issues, identify root causes, and implement sustainable solutions • Strong analytical thinking, attention to detail, and problem-solving skills • Ability to work independently, prioritize tasks, and take ownership of CRM operations • Good communication skills and experience collaborating with cross-functional teams • Experience managing HubSpot–Salesforce integrations and data synchronization • Understanding of Sales Operations, Marketing Operations, or Revenue Operations • Experience with CRM APIs, third-party integrations, and data mapping • Familiarity with advanced HubSpot features, custom objects, and complex workflows • Experience with Salesforce Flow and advanced Salesforce configuration • Experience working in a B2B SaaS environment • HubSpot or Salesforce certifications

🏖️ Benefícios

• 100% remote; no offices needed • Flexible working hours • Core team time aligned with US Eastern Time • 20 paid vacation days per year • 12 holidays per year • 3 sick leave days • Medical insurance after probation • Equipment reimbursement for laptops, monitors, etc. • B2B contract with the US company

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