Director – Outbound Business Development

🕒 Julho 16

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

💰 Desenvolvimento de Negócios (BDR)

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of SwiftConnect

SwiftConnect

51 - 200 funcionários

Fundada em 2020

🔌 API

🤝 B2B

☁️ SaaS

API • B2B • SaaS

SwiftConnect é uma desenvolvedora da tecnologia Street-to-Seat™ que inova o controle de acesso físico com gerenciamento de credenciais e permissões em tempo real. Utilizando uma abordagem orientada por software, a SwiftConnect fornece uma plataforma unificada que se integra aos sistemas de controle de acesso existentes, permitindo o acesso móvel por meio de dispositivos como o Apple Wallet. Suas soluções atendem a ambientes de trabalho híbridos e flexíveis, permitindo a gestão simplificada de espaços em múltiplos imóveis enquanto asseguram controle de acesso programático e automatizado para empresas e proprietários de imóveis comerciais.

Descrição

• Build the team, define the org design, ramp plan, and hiring profile for the Outbound Sales Executive / SDR team; recruit, onboard, and develop the reps. • Lead a distributed, work-from-home team — set the operating rhythm, visibility, and accountability that makes remote outbound work: daily standups, live call blocks, virtual floor culture, and clear activity expectations. • Establish the coaching model: call reviews, objection handling, talk tracks, certification, and ramp milestones. • Set and manage performance standards, activity floors, and a culture where the phone is the primary weapon. • Design and document the end-to-end outbound process: list build → data enrichment → segmentation → sequence → dial → qualification → SAL handoff → SQL acceptance. • Define SAL and SQL entry/exit criteria, qualification frameworks, disqualification reasons, and handoff SLAs with the seller community — and enforce them. • Build the playbooks: ICP-specific talk tracks, discovery questions, objection libraries, competitive positioning, and vertical-specific messaging. • Create the workflows and automation that let a rep spend their day talking to buyers rather than administering records. • Own dialler selection and procurement for campaign orchestration — evaluate, business case, negotiate, implement. • Own CRM integration and hygiene across Salesforce and/or HubSpot: lead routing, lifecycle stages, SAL/SQL stage definitions, task automation, attribution, and reporting. • Own the data and intelligence layer for contact and firmographic data, plus intent tooling — including integration into the campaign workflow. • Own the conversation intelligence and QA layer for call recording, coaching, keyword and objection tracking, and measurable rep improvement. • Work hand-in-hand with IT and Sales Operations to complete deployment, integration, and automation: system provisioning, security and compliance review, telephony and number management, data flows between dialler, CRM, intent, and conversation intelligence, and the dashboards that report on all of it. • Carry fixed weekly and monthly SAL and SQL targets as your primary KPIs; your variable compensation is tied directly to them. • Report performance up: activity, connect and conversion rates, cost per SAL, SAL→SQL yield, and pipeline contribution.

🎯 Requisitos

• Demonstrated experience building an outbound SDR / Outbound Sales Executive team from the ground up — not inheriting one. • Demonstrated experience running outbound campaigns in the physical security systems space (PACS, access control, video, identity, or adjacent), with credibility in front of security and technology buyers. • Hands-on ownership of an outbound tech stack: dialler platforms, Salesforce and/or HubSpot, ZoomInfo or comparable intelligence tools, intent data, and conversation intelligence such as Gong — including procuring, integrating, and deploying them alongside IT and Sales Ops, not just using them. • Proven track record against fixed SAL/SQL targets, with the operating rigour to forecast and hit them week after week. • Experience leading remote, distributed sales teams and holding them to a high activity and quality bar without being in the room. • A leader who still gets on the phone. You coach live, you listen to calls, and your reps know you can do the job you're asking them to do. • Nice to have (and coachable): Experience targeting the Commercial Real Estate space, including landlord-side and tenant-side campaign motions.

🏖️ Benefícios

• Health insurance • Professional development opportunities

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