Enterprise Account Manager

🕒 Abril 20

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of SwiftConnect

SwiftConnect

51 - 200 funcionários

Fundada em 2020

🔌 API

🤝 B2B

☁️ SaaS

API • B2B • SaaS

SwiftConnect é uma desenvolvedora da tecnologia Street-to-Seat™ que inova o controle de acesso físico com gerenciamento de credenciais e permissões em tempo real. Utilizando uma abordagem orientada por software, a SwiftConnect fornece uma plataforma unificada que se integra aos sistemas de controle de acesso existentes, permitindo o acesso móvel por meio de dispositivos como o Apple Wallet. Suas soluções atendem a ambientes de trabalho híbridos e flexíveis, permitindo a gestão simplificada de espaços em múltiplos imóveis enquanto asseguram controle de acesso programático e automatizado para empresas e proprietários de imóveis comerciais.

Descrição

• Act as the primary point of contact for assigned enterprise accounts, assuming full relationship ownership from Sales and executive leadership post-close. • Prioritize tenant deployments and coordinate successful implementation in collaboration with cross-functional teams. • Lead and deliver Quarterly Business Reviews (QBRs) with enterprise clients, presenting performance metrics, identifying growth opportunities, and aligning on strategic goals. • Own and execute a regular standing meeting cadence with each enterprise account (e.g., monthly or bi-weekly check-ins) to maintain relationship continuity, surface risks early, and track progress against goals. • Own the full contract renewal cycle for assigned accounts — from early-stage planning and risk assessment through negotiation and execution — ensuring on-time renewals and contract growth. • Monitor customer health and adoption metrics, identify risks early, and drive proactive strategies to ensure retention and value realization. • Build structured account success plans that align SwiftConnect solutions to customer goals and measurable outcomes. • Identify and target new landlords based upon Street-to-Seat offerings within your Enterprise Accounts.

🎯 Requisitos

• 5+ years of experience in enterprise account management, customer success, or partnership. • Excellent communication and relationship-building skills. • Ability to manage multiple stakeholders and prioritize competing demands. • Familiarity with smart access systems (e.g., HID, Allegion, Wavelynx) and enterprise platforms (e.g., Apple, Google) is a plus. • Comfortable hosting events and client-facing engagements. • Highly organized, strategic thinker with a proactive mindset

🏖️ Benefícios

• Health insurance • 401(k) matching • Remote work options

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