Strategic Account Manager – Healthcare

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Walker Bowen Talent Partners

SiteLinkedInTodas as Vagas

1 - 10 funcionários

Fundada em 2019

🤝 B2B

🎯 Recrutamento

B2B • Recruitment • Human Resources

Walker Bowen Talent Partners é uma firma de consultoria em talentos especializada no crescimento de startups e empresas em rápida expansão, fornecendo a elas equipes dinâmicas de alto desempenho e líderes. Eles oferecem uma gama de serviços, incluindo recrutamento experiente, executivos fracionados, recursos humanos, marketing e desenvolvimento organizacional, adaptados para apoiar empresas na navegação de desafios únicos e alcançar o sucesso. Sua abordagem de parceria enfatiza a construção de relações fortes para implementar estratégias eficazes que fomentam a inovação, integridade e colaboração.

Descrição

• Serve as the primary client liaison and strategic thought partner for assigned accounts, building trusted relationships • Lead data-driven conversations with clients to enhance membership services and overall performance • Identify and drive expansion opportunities within the embedded account base in partnership with Sales • Lead expansion implementations in coordination with Strategic Accounts leadership • Partner with Operations to define, implement, and monitor performance measures and operational goals • Proactively identify, address, and resolve operational and account-related issues • Provide performance insights and growth recommendations to internal leadership • Support contract management, including renewals and new agreements, ensuring alignment with operational feasibility • Facilitate contract implementation, training, and compliance requirements • Lead development of operational procedures and project management initiatives tied to client contracts.

🎯 Requisitos

• Bachelor’s degree or equivalent experience • 3+ years of experience in Customer Success or Account Management within healthcare, B2B SaaS, or enterprise technology • Experience managing accounts with an Annual Contract Value (ACV) of $500K or greater • Strong written and verbal communication skills • Analytical mindset with ability to interpret data and drive insights • Ability to manage multiple stakeholders and build consensus across teams • Strong organizational and project management skills • Experience in consulting or solutions architecture (preferred) • Experience with HubSpot or other CRM platforms (preferred) • Experience working in fast-paced, high-growth environments (preferred).

🏖️ Benefícios

• Career growth and development opportunities in a mission-driven organization; • Competitive salary, annual bonus opportunities, and equity options; • Remote with flexible hours; • Comprehensive medical, dental, and vision insurance; • 401(k) with company match; • Generous PTO, paid company holidays, and paid parental leave.