Partnership Success Manager

🕒 Julho 16

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Teachstone

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2008

📚 Educação

☁️ SaaS

🤝 B2B

Education • SaaS • B2B

A Teachstone é uma empresa focada em melhorar a qualidade educacional por meio de interações eficazes entre educadores e crianças. A empresa desenvolveu o framework CLASS® para ajudar educadores a aprimorar a qualidade das interações em ambientes educacionais. A Teachstone oferece uma variedade de programas de treinamento, certificações e recursos para apoiar educadores, treinadores e líderes escolares na implementação dessas estratégias em sala de aula. Seu trabalho é baseado na ideia de que interações significativas podem melhorar significativamente a aprendizagem e o desenvolvimento das crianças. A Teachstone também enfatiza o impacto social e ambiental e é uma empresa certificada como B Corporation, demonstrando um compromisso com padrões elevados de desempenho orientado por propósitos.

Descrição

• Develop and execute strategies to increase client adoption, retention, and satisfaction, ensuring clients achieve their desired outcomes using Teachstone solutions. • Act as a trusted advisor by understanding client goals, collaborating on strategies to meet those goals, and maintaining strong, ongoing relationships. • Serve as the internal advocate for clients by gathering feedback and collaborating with internal teams to enhance Teachstone offerings and address client needs. • Support onboarding and implementation processes to ensure a seamless and positive experience for new and existing clients. • Manage the logistics of contract delivery and renewal, ensuring all client agreements are executed efficiently. • Monitor client health metrics, identify potential risks, and proactively develop solutions to support long-term client success. • Engage in regular, proactive communication with clients to ensure they receive maximum value from Teachstone solutions and maintain a strong, positive relationship. • Create and present detailed client reports, showcasing successes and providing actionable recommendations for further optimization of services. • Maintain an in-depth understanding of Teachstone’s product and service solutions to effectively support clients and address their needs. • Work closely with colleagues across teams to drive overall team success and foster a culture of collaboration.

🎯 Requisitos

• Bachelor’s degree in education or a related field, or equivalent experience. • Three to five years in a client success, account management, service delivery/implementation, or related role. • Proven ability to manage complex client relationships, build trust, and drive client success. • Understanding of educational structures and best practices in child and teacher development. • Exceptional written and verbal communication skills, with a talent for building rapport and engaging with clients effectively. • Willingness to travel as needed, up to 25%. • Competence in word processing, spreadsheet, and database software (e.g., Microsoft Office, Google Drive Suite). • Knowledge of the Classroom Assessment Scoring System (CLASS®) and Teachstone products is a plus. • Experience with Salesforce or similar CRM software is preferred.

🏖️ Benefícios

• Fair, Competitive Pay: We ensure equal pay for equal work, using consistent salary bands based on market benchmarks, reviewed annually. Prior salaries, negotiation skills, or fear of conflict don’t influence your pay. • Comprehensive benefits: We offer an inclusive benefits package to support your overall well-being. Eligibility depends on your role and employment status.