Customer Account Executive

🕒 Maio 29

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TeamDynamix

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2001

💰 Secondary market em 2023-01

Colocamos o poder de uma empresa sincronizada nas suas mãos. Porque quando tudo e todos trabalham juntos sem problemas, você pode mirar mais alto e chegar lá mais rápido. Mantenha-se à frente das mudanças ao unir ITSM/ESM com integração e automação empresarial - tudo em uma plataforma sem código. Oferecemos aos nossos clientes soluções flexíveis e ágeis que permitem uma implementação rápida, expansão e evolução - encante a todos com tecnologia que funciona!

Descrição

• Own and manage a book of existing customers, driving account expansion, and long-term growth. • Partner with customers to develop and execute win-win negotiation strategies that maximize contract value while strengthening trusted relationships. • Identify and map buying influencers, decision-makers, budgets, and purchasing criteria within assigned accounts. • Develop deep expertise in TeamDynamix’s products & licensing models, enabling confident guidance during commercial discussions. • Proactively engage customers to uncover needs for consulting, implementation, and professional services. • Collaborate closely with Solutions Engineers to lead discovery conversations, position solutions, and deliver product demonstrations for expansion opportunities. • Generate and qualify new opportunities within assigned accounts through proactive prospecting and strategic outreach. • Maintain accurate pipeline management, forecasting, and CRM hygiene.

🎯 Requisitos

• Associate degree required; bachelor’s degree preferred. • 3–5+ years of quota-carrying SaaS sales experience with expansion or account management focus. • Highly preferred: Experience in ITSM, ESM, PPM, iPaaS, or related workflow technology markets. • Proven track record of driving expansion sales within existing enterprise accounts, particularly within public sector organizations. • Experience using Salesforce to manage pipeline, forecast revenue, and track customer engagement. • Excellent active listening, critical thinking, and objection-handling skills. • Exceptional time management and organizational abilities. • Team-oriented with a proven ability to collaborate across sales, solutions, and services teams. • Ability to travel multiple times per year.

🏖️ Benefícios

• Competitive compensation that reflects employees’ skills and contributions. • Comprehensive health insurance plans. • Wellness programs that promote physical and mental well-being. • Traditional and Roth 401(k) savings options with company match. • Remote-first with flexible working hours. • Prioritized work-life balance, with 15 observed days off in addition to PTO. • Family-friendly policies including paid parental leave. • Paid life insurance, short-term, and long-term disability insurance. • Regular acknowledgement of achievements with recognition programs. • Counseling services and resources for personal and professional challenges. • Transparent communication about company goals, strategy, and performance. • Regular feedback sessions and performance reviews. • Anti-bias and anti-harassment training programs. • Trust and autonomy in decision-making within your role. • Work environment that encourages you to be your authentic self. • Flat management structure with approachable leaders who want to hear your feedback.