Solution Engineer – ServiceNow, Armis

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🕒 Setembro 22

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟢 Júnior

💻 Engenheiro de Soluções

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Templar Shield

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2013

💼 Consultoria

🔒 Cibersegurança

📋 Conformidade

Consulting • Cybersecurity • Compliance

A Templar Shield é uma empresa de serviços profissionais em tecnologia de cibersegurança, privacidade, risco e compliance de destaque. Eles se especializam em ajudar empresas a navegar por cenários regulatórios complexos e melhorar seus processos de gestão de risco por meio de serviços de consultoria, habilitação tecnológica e soluções gerenciadas. Sua expertise abrange os setores governamentais, de energia, serviços públicos e do setor privado, oferecendo abordagens personalizadas para gestão de identidade, risco de terceiros, cibersegurança e soluções de privacidade de dados.

Descrição

• Support planning, installation, configuration, validation, and ongoing support of Armis deployments • Assist with site surveys, deployment documentation, collector placement, connectivity validation, and network troubleshooting • Configure Armis settings, asset classifications, dashboards, reports, policies, alerting logic, exposure views, and workflows • Validate asset discovery, classification, enrichment, and coverage across IT, OT, IoT, IoMT, cloud, and connected environments • Tune Armis configurations to improve asset context and reduce unnecessary alerts • Troubleshoot collectors, connectivity, data collection, asset visibility, classifications, policies, dashboards, and integrations • Configure integrations between Armis, ServiceNow, and third-party security and enterprise platforms • Map Armis asset intelligence to ServiceNow data models, CI classes, ownership models, reconciliation processes, and security workflows • Support ServiceNow USEM and ServiceNow Otto implementations using Armis data • Support Armis use cases across ServiceNow CMDB, ITSM, ITOM, Security Operations, Vulnerability Response, Security Incident Response, and Integrated Risk Management • Configure ServiceNow workflows, forms, dashboards, reports, notifications, business rules, scripts, and automation • Enhance orchestration using Flow Designer, Integration Hub, APIs, and other platform capabilities • Support data normalization, identification, reconciliation, enrichment, and quality validation • Develop scripts and controlled platform extensions when out-of-the-box configuration is insufficient • Participate in discovery sessions, requirements workshops, design discussions, and technical reviews • Translate requirements into implementation tasks, configuration activities, test cases, and documentation • Develop and execute unit, system, integration, regression, and deployment-validation testing • Support user acceptance testing, production deployments, stabilization, and post-production support • Produce deployment diagrams, configuration documents, integration specifications, operating procedures, troubleshooting guides, knowledge articles, and training materials • Follow SDLC and Agile practices; identify and communicate technical risks, dependencies, defects, and scope concerns • Build relationships with client and Templar Shield technical teams • Communicate technical issues, implementation decisions, and recommendations to business and technical stakeholders • Assist with solution demonstrations, knowledge-transfer sessions, client training, estimates, and proposals • Stay current with Armis capabilities, ServiceNow enhancements, and cybersecurity practices • Contribute reusable technical documentation, implementation templates, and practice materials

🎯 Requisitos

• One to three years of experience in implementation engineering, professional services, cybersecurity consulting, security engineering, network engineering, infrastructure engineering, ServiceNow delivery, or a related technical role • At least one year of experience working with ServiceNow, Armis, or a comparable enterprise security, asset-management, vulnerability-management, or security-operations platform • Hands-on experience supporting technical implementations, platform configurations, integrations, testing, troubleshooting, or production deployments • Working knowledge of enterprise networking, cybersecurity operations, asset management, vulnerability management, and incident-response processes • Experience with APIs and integration technologies, including REST, JSON, authentication, certificates, and SSL/TLS • Familiarity with virtual appliances, collector deployment, log review, connectivity testing, certificate management, and basic infrastructure troubleshooting • Strong client-facing communication skills and the ability to explain technical issues to both technical and non-technical stakeholders • Ability to manage multiple assignments, document decisions, follow established delivery processes, and drive assigned tasks to completion • Bachelor’s degree in information technology, computer science, cybersecurity, engineering, or a related field, or equivalent relevant professional experience • Willingness to travel up to 50 percent based on client and project requirements • Preferred: hands-on experience with Armis Centrix and ServiceNow CMDB, CSDM, Service Graph Connectors, ITSM, ITOM, Security Operations, Vulnerability Response, Security Incident Response, or Integrated Risk Management • Preferred: experience with operational technology, IoT, IoMT, healthcare, manufacturing, utilities, energy, transportation, telecommunications, or critical-infrastructure environments • Preferred: CMDB data quality, configuration item reconciliation, asset normalization, ownership models, and operational governance • Preferred: regulated environments with formal change controls, audit requirements, security documentation, and operational constraints • Preferred: basic Linux administration and troubleshooting • Preferred: ServiceNow or Armis certifications/training, or cybersecurity/networking certifications such as Security+, GICSP, CCNA, or comparable credentials

🏖️ Benefícios

• Competitive compensation + annual performance-based bonus • 100% remote-first culture • Health, dental, LTD, and life insurance coverage • 401(k) with company match • Reimbursement for job-related training and certifications • Work on frontier projects at the cutting edge of AI + Risk Management • A collaborative culture where your process designs shape real industry solutions

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