Client Relationship Manager, Commercial Risk – Middle Market

🕒 Maio 29

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of The Baldwin Group

The Baldwin Group

1001 - 5000 funcionários

💼 Consultoria

🏥 Saúde

⚖️ Jurídico

💰 $170.000.000 Post IPO debt em 2023-10

Consulting • Healthcare • Legal

O Baldwin Group é uma empresa nacional de consultoria especializada em gestão de riscos e corretagem de seguros, oferecendo soluções abrangentes para empresas e indivíduos. A empresa fornece seguros comerciais, benefícios para funcionários, consultoria de aposentadoria, serviços de gestão de riscos privados e de patrimônio, além de ofertas especiais como resseguros e MGAs, desenvolvendo estratégias personalizadas para proteger ativos e apoiar o crescimento. A empresa enfatiza a colaboração, insights de mercado e planos personalizados para empresas de diversos setores, assim como para pessoas de alto poder aquisitivo.

Descrição

• Build and maintain strong client relationships as the primary point of contact • Assess client needs and develop tailored coverage solutions • Lead renewals by preparing, analyzing, and presenting coverage options, benchmarking, loss experience, exposure analysis, and program alternatives • Manage onboarding, renewals, policy issuance, compliance updates, and policy documentation • Ensure insurance programs comply with federal and state regulations and oversee compliance activities and regulatory filings • Liaise with carriers and vendors to negotiate contracts, resolve issues, solicit proposals, and manage policy activity • Oversee new client onboarding, including timely C-suite engagement • Partner with Client Success Specialists and internal teams to clarify data needs and monitor task progress • Develop client-facing coverage summaries and client risk reports and coordinate or conduct renewal meetings • Maintain accuracy, timeliness, and completeness in all interactions • Identify process, tool, and workflow improvements and escalate issues to leadership

🎯 Requisitos

• Strong industry knowledge of commercial insurance programs, preferably in a brokerage firm • Strong analytical and problem-solving skills • Ability to manage multiple projects and priorities effectively • Ability to evaluate complex information, identify issues within defined parameters, and recommend next steps • Strong attention to detail when reviewing materials for completeness and accuracy • Proficiency with Agency Management Systems (e.g., Applied Epic), Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), AI-enabled tools, and digital workflow tools • Ability to prioritize tasks, manage deadlines, and follow structured processes • Strong presentation skills and verbal and written communication skills • Bachelor's degree in business, insurance, finance, or related field • Current state Property & Casualty license required • 2–4+ years of commercial insurance and account management experience • Foundational understanding of commercial insurance processes and renewal workflows, coverage structures, and program types • Experience coordinating with offshore teams or third-party partners preferred • Commitment to exceptional client service • Ability to work effectively within cross-functional teams • Reliability, integrity, and follow-through

Candidatar-se

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