Alumni Relationship Manager

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🕒 Maio 19

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The Disruptors Den

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2023

🤝 B2B

🌍 Impacto Social

B2B • Startup • Social Impact

A The Disruptors Den é uma organização focada em inovação e empreendedorismo, oferecendo uma plataforma para startups e novas ideias prosperarem. Funciona como uma comunidade para disruptores e visionários que buscam desafiar o status quo e promover mudanças em seus respectivos setores. O objetivo da The Disruptors Den é conectar pessoas com a mesma mentalidade e fomentar um ambiente propício ao crescimento e à colaboração.

Descrição

• Serve as the main point of contact for alumni in your assigned region, providing personalised guidance and support. • Conduct one-on-one calls and group sessions to assess alumni needs, track career progress, and identify opportunities for growth or re-enrolment. • Capture insights and feedback from alumni interactions to inform product, data, and program teams. • Collaborate closely with Community Managers, General Managers, and the central Relationship Management team to ensure a consistent alumni experience. • Manage CRM records diligently, ensuring data accuracy on alumni profiles, call outcomes, and employment updates. • Support job-readiness, re-enrolment, and community activation initiatives within your assigned city or region. • Act as an ambassador for the ALX brand — demonstrating empathy, professionalism, and a deep understanding of our mission to empower young African talent. • Communicate effectively in both English and French to engage alumni, employers, and institutional partners across linguistic regions.

🎯 Requisitos

• Bachelor’s degree or equivalent experience in community engagement, communications, education, or a related field. • Fluency in English and French (written and spoken) is mandatory. • Excellent communication and interpersonal skills, with the ability to engage diverse audiences. • Strong organisational and time-management skills; able to handle multiple priorities effectively. • Experience using CRMs (preferably HubSpot) and digital communication tools (WhatsApp, Slack, Zoom, etc.). • Demonstrated ability to gather insights, identify trends, and translate qualitative feedback into actionable recommendations. • Passionate about education, employability, and community development in Africa.

🏖️ Benefícios

• Professional development • Access to quality learning • Dedicated network of expert instructors