Director of Programs

🕒 Setembro 8

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $70.000 - $80.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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The HR SOURCE

11 - 50 funcionários

💼 Consultoria

📦 Logística

🏥 Saúde

Consulting • Logistics • Healthcare

A HR SOURCE é uma pequena empresa de propriedade privada, pertencente a mulheres e minorias, com mais de 25 anos de experiência em Recursos Humanos, Recrutamento e Seleção. Eles fornecem recursos para candidatos a emprego e oferecem soluções de recrutamento e recursos humanos para organizações grandes e pequenas. A empresa foca em um serviço personalizado para clientes e candidatos, garantindo colocações bem-sucedidas e oferecendo suporte para diversas necessidades de RH, incluindo iniciativas de Diversidade e Inclusão.

Descrição

• Oversee day-to-day execution of programs, including intake, eligibility, service delivery, and follow-up • Refine and maintain program policies, procedures, workflows, and documented SOPs • Identify operational risks, access gaps, and awareness gaps; implement solutions to improve efficiency and participant experience • Evaluate, select, and implement a long-term technology platform to replace manual and stopgap intake workflows • Support development and management of program reports and budgets for leadership and funders • Track, analyze, and report program outputs and outcomes • Transition and own full Community Partner Program administration, including grant funding outreach, partner agreement renewals, report collection, tracking, and payment processing • Serve as primary point of contact for Community Partners and manage partner relationships • Build and maintain a targeted referral network of healthcare providers, imaging centers, social service agencies, and community organizations • Lead outreach meetings and presentations with referral partners and support awareness and resource utilization • Serve as a point of contact for complex or high-priority referrals • Support grant applications with program data, narratives, and insights • Maintain accurate and organized program documentation • Supervise the Program Coordinator and provide guidance, escalation support, quality oversight, and professional development • Partner with the Director of Operations, Development, and marketing partners on administrative, fundraising, reporting, and referral-tool needs

🎯 Requisitos

• Bachelor's degree in public health, social work, nonprofit management, or a related field, or equivalent professional experience • Minimum of 5 years of experience in program coordination or management within nonprofit, healthcare, or human services on a national level • Experience with grant-making and grant-distribution program model • Minimum of 3 years of Supervisory experience • Experience in medical advocacy, patient navigation, or public health • Demonstrated ability to evaluate and implement technology or process improvements in a program setting • Strong organizational, analytical, and project management skills • Self-starter who thrives in a small, fast-paced environment • Excellent written and verbal communication skills • Comfort working in a remote team environment • Must work EST hours 9am-5pm • Spanish proficiency preferred • PMP certification or equivalent project management credential preferred • Familiarity with referral-based or patient/client service models preferred • Experience with community outreach and referral network development preferred • Familiarity with grant-funded programs and reporting requirements preferred

🏖️ Benefícios

• Health, dental, vision, and retirement plan • Work laptop and technology resources for a remote office • Generous paid time off • Flexible work arrangement in a fully remote environment • A culture of learning and development • The opportunity to contribute to a meaningful cause and advance your career in the nonprofit sector

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