Director, Catalog Operations, PIM

🕒 Junho 1

🏄 California – Remoto

🏄 California – Remote

💵 $125.000 - $160.000 / ano

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

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TOOLBX

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🛍️ Comércio Eletrônico

🏢 Corporativo

eCommerce • Enterprise

A TOOLBX é uma empresa que fornece uma plataforma de experiência digital voltada para a indústria de fornecimento de materiais de construção. Sua plataforma permite que os fornecedores de materiais de construção otimizem pagamentos, simplifiquem o gerenciamento de contas a receber, aumentem as vendas online e melhorem a experiência do cliente. A TOOLBX oferece recursos como vitrine digital, ferramentas de cotação online e mensagens baseadas na web. Ela se integra perfeitamente aos sistemas ERP existentes e fornece recursos abrangentes para iniciar no e-commerce no setor de suprimentos para construção. A TOOLBX tem como objetivo capacitar lojas de suprimentos para construção, oferecendo processamento seguro de pagamentos online, opções de checkout rápido e ferramentas aprimoradas de comunicação com o cliente, todas projetadas para tornar a venda de materiais de construção online mais eficiente e eficaz.

Descrição

• Own the end-to-end catalog operations process for new and existing TOOLBX customers. • Build scalable workflows for product data intake, cleanup, enrichment, mapping, categorization, QA, and maintenance. • Develop SOPs, QA checklists, SLAs, templates, and playbooks for the catalog operations team. • Identify bottlenecks in the current catalog onboarding process and implement improvements. • Ensure catalog work is repeatable, measurable, and not dependent on tribal knowledge or manual heroics. • Own TOOLBX’s PIM operating strategy, including how product data is structured, governed, enriched, and maintained. • Define standards for product taxonomy, categories, brands, attributes, images, descriptions, units of measure, and product relationships. • Partner with Product and Engineering to improve PIM tooling, internal workflows, data models, and automation. • Help determine what should be handled manually, through tooling, through vendor/manufacturer feeds, and through AI. • Use AI tools to improve catalog operations and reduce manual work. • Lead or support dealer-facing catalog walkthroughs during onboarding. • Explain catalog structure, data gaps, product data requirements, and launch readiness in a clear, customer-friendly way. • Develop repeatable processes for sourcing product data from vendors, brands, manufacturers, customers, and ERP exports. • Create standards for ingesting, cleaning, normalizing, and maintaining third-party product data. • Manage and develop a small catalog/merchandising operations team.

🎯 Requisitos

• 5+ years of experience in catalog operations, PIM, product data management, eCommerce operations, marketplace operations, merchandising operations, data operations, or a related field. • Experience working with large, messy, multi-source product datasets. • Strong understanding of product taxonomy, categorization, attributes, enrichment, images, descriptions, units of measure, and data quality. • Proven ability to build operational processes, workflows, SOPs, QA systems, and team playbooks. • Hands-on experience with PIM systems, spreadsheets, databases, automation tools, workflow tools, or product data platforms. • Advanced comfort using AI tools to improve productivity, automate workflows, clean data, enrich content, and improve operational quality. • Strong project management and process design skills. • Ability to manage a small team while remaining hands-on. • Strong customer communication skills, especially around complex data, implementation, or catalog topics. • Background in construction supplies or a related industry domain knowledge is a plus.

🏖️ Benefícios

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities