Account Manager – Valet and Parking Services

🕒 Maio 8

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Towne Park

Towne Park

10.000+ funcionários

💰 $10.000.000 Private Equity Round em 2007-08

Sendo o principal fornecedor de soluções de hospitalidade multi-serviços habilitadas por tecnologia, atendendo a mais de 800 clientes dos setores hoteleiro e de saúde em todo o país, a Towne Park tem proporcionado experiências excepcionais de estacionamento, mobilidade e hospitalidade desde a chegada até a partida por mais de 35 anos. Priorizamos o atendimento ao cliente, oferecendo interações harmoniosas e memoráveis que geram sorrisos.

Descrição

• The Account Manager directly oversees one Tier 1 or 2 Towne account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. • Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance. • Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping. • Conducts regular performance appraisals and provides feedback and coaching for all direct reports. • Maintains relationships with present client to obtain references and leads for new opportunities.

🎯 Requisitos

• Associate’s degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience • Knowledge of general business practices including accounting, human resources and customer service • Must be able to drive manual transmission • Must have and maintain a valid driver’s license and clean driving record • For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen

🏖️ Benefícios

• Employees are eligible to enroll in medical, dental, and vision insurance • Accident insurance • Critical illness insurance • Hospital indemnity insurance • Telemedicine benefits • Employees are provided company-paid basic life and AD&D insurance • Short-term and long-term disability coverage • Employees may enroll in the company’s 401k retirement savings plan • Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours • Employees receive 6 paid holidays and up to a maximum of 4 paid floating holidays per year

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