Manager, Provider Services

🕒 3 dias atrás

🌲 North Carolina – Remoto

🌲 North Carolina – Remote

💵 $70.338 - $94.075 / ano

⏰ Tempo Integral

🟢 Júnior

👔 Gerente

👻 Score fantasma 0%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 3 dias.
• As vagas desta empresa costumam ser preenchidas em 21 dias.

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Trillium Health Resources

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Trillium Health Resources é uma gestora líder em cuidados especializados (LME/MCO) para indivíduos com sérios problemas de saúde comportamental, deficiências intelectuais/desenvolvimentais e lesão cerebral traumática na Carolina do Norte. A organização está comprometida em investir na saúde e bem-estar das comunidades que atende, fornecendo serviços como triagens de saúde preventiva, intervenção em crises e gestão de cuidados personalizada. A Trillium foca em melhorar o acesso aos serviços de saúde mental e uso de substâncias para seus membros e garantir apoio para populações vulneráveis.

Descrição

• Manage the provider services function and provider support operations, team performance, and service delivery activities. • Manage provider service operations and team performance. • Monitor provider support activities and service delivery outcomes. • Monitor operational performance and enforce improvement initiatives. • Develop and maintain provider service policies, procedures, and workflows. • Collaborate with providers and internal stakeholders to address operational issues. • Manage provider relations strategies and implement improvement initiatives supporting provider satisfaction, compliance, and consistent, high-quality service delivery. • Travel within the catchment as required.

🎯 Requisitos

• Associate's degree and three (3) years of experience in provider services, healthcare administration, managed care, customer service, or with a call center, including experience with mental health, substance use, and/or intellectual/developmental disability populations or field; OR Bachelor's degree and one (1) year of experience in provider services, healthcare administration, managed care, customer service, or with a call center, including experience with mental health, substance use, and/or intellectual/developmental disability populations or field; OR Equivalent combination of education and experience. • Must have a valid driver’s license. • Must reside within North Carolina. • Must be able to travel within catchment as required. • Must be legally authorized to work in the United States without requiring sponsorship for employment now or in the future. • Preferred: Bachelor’s or Master’s degree. • Meet the requirements of a Qualified Professional. • Two (2) or more years’ experience working in Call Center, Behavioral Health or Physical Health Network settings. • All candidates must pass a drug test as a condition of employment.

🏖️ Benefícios

• A collaborative, mission-driven work environment • Competitive benefits • Work-from-home options available for most positions • Flexible work schedules available for some positions with management approval • Health Insurance with no premium for employee coverage • Flexible Spending Accounts • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year • NC Local Government Retirement Pension (defined-benefit plan) • 401k with 5% employer match and immediate vesting • Public Service Loan Forgiveness (PSLF) qualifying employer • Quarterly stipend for remote work supplies

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