Project Manager – Operations Lead

🕒 Outubro 8

☕ Washington – Remoto

☕ Washington – Remote

💵 $120.000 - $135.000 / ano

⏰ Tempo Integral

🟠 Sênior

👷‍♀️ Gerente de Projetos

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Trilogy Federal

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2009

💼 Consultoria

📦 Logística

🎖️ Defesa

Consulting • Logistics • Defense

A Trilogy Federal é uma empresa de consultoria em Gerenciamento e TI, especializada em transformação de desempenho, gestão de programas, gestão financeira, entrega de cuidados de saúde, integração de sistemas, tecnologia da informação e análise de dados. Sua expertise inclui transformação organizacional e de processos, planejamento estratégico, gerenciamento de mudanças e inovações no ambiente de trabalho digital. A Trilogy Federal se orgulha de sua capacidade de melhorar rapidamente o desempenho dos clientes por meio de abordagens personalizadas e metodologias comprovadas, atendendo a vários setores com foco no espaço civil federal. Seus serviços também se estendem à modernização da gestão financeira, gestão de dados empresariais e tecnologias emergentes.

Descrição

• Direct day-to-day operational execution of nationwide and OCONUS TAP field delivery across 300+ installations and a Benefits Advisor workforce of approximately 250-280 personnel • Maintain Benefits Advisor staffing and operational coverage across permanent and itinerant locations, including continuity during vacancies, leave, training, and staffing disruptions • Manage and coordinate regional/field leadership structures, personnel assignments, schedules, and operational priorities • Develop and issue operational directives, schedules, assignments, and implementation guidance for consistent execution of Government requirements • Monitor vacancies, staffing levels, coverage requirements, attrition, onboarding, training status, and operational readiness • Coordinate new-hire training needs with staffing forecasts • Coordinate field travel and temporary coverage while minimizing unnecessary temporary-duty travel and associated costs • Ensure timely event scheduling, operational reporting, and consistent delivery of VA Benefits and Services briefings and required TAP support activities • Monitor installation-level service delivery, facilities, equipment, stakeholder relationships, and emerging performance issues • Track operational performance, risks, issues, staffing challenges, and corrective actions; escalate issues before they affect service delivery • Coordinate field activities with the Program Manager, Curriculum Lead, Data Analytics Lead, Government stakeholders, and installation-level partners • Support implementation of Government-approved operating procedures, curriculum changes, modernization initiatives, and program changes • Maintain communications and knowledge sharing across geographically dispersed teams and locations • Ensure workforce onboarding, training, qualification, deployment, and continuing operational readiness • Contribute to weekly, monthly, quarterly, and ad hoc operational reports and Government briefings • Support rapid response to Government requests

🎯 Requisitos

• Bachelor's degree • Minimum of 6 years of relevant experience managing large-scale, geographically dispersed service-delivery operations involving workforce staffing, scheduling, coordination, and performance management • Demonstrated experience leading teams and managing projects of national scope within the Federal Government or Department of War (DoW) • Proven experience managing the day-to-day operations of a geographically dispersed workforce • Proven experience developing and issuing operational directives and schedules necessary to effectively manage program operations • Strong leadership, organizational, communication, and problem-solving skills • Experience supporting VA, DoW, military transition, Veteran services, training, or similarly complex Federal programs • Experience managing geographically dispersed service delivery across multiple military installations • Experience coordinating both CONUS and OCONUS operations • Experience managing workforce staffing, scheduling, vacancies, coverage, operational performance, and quality • Experience managing or supporting a Service Contract Act (SCA)-covered workforce • PMP or comparable project management certification preferred

🏖️ Benefícios

• Health, dental, and vision plans • Optional FSA • Paid parental leave • Safe Harbor 401(k) with employer contributions 100% vested from day 1 • Paid time off and 11 paid holidays • No cost group term life/AD&D plan, and optional supplemental coverage • Pet insurance • Monthly phone and internet stipend • Tuition and training reimbursement • Medical/dental/vision insurance coverage • Supportive work/life balance