Director, Solutions – Patient Support Services

🕒 Agosto 17

🔔 Pennsylvania – Remoto

🔔 Pennsylvania – Remote

💵 $148.000 - $222.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 7%

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Trinity Life Sciences

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1996

🏥 Saúde

📦 Logística

📣 Marketing

💰 Corporate round em 2023-02

Healthcare • Logistics • Marketing

A Trinity Life Sciences é uma empresa de estratégia comercial e tecnologia que ajuda organizações de ciências da vida a lançar produtos no mercado e otimizar o desempenho comercial. Oferece uma combinação de serviços de consultoria especializada e uma plataforma SaaS de dados e análises (TrinityEDGE) com ferramentas habilitadas por IA para previsões, planejamento de lançamento, acesso ao mercado, HEOR, evidências do mundo real, engajamento de clientes e análises comerciais. A Trinity faz parcerias com clientes de biotecnologia, farmacêutica e medtech para acelerar lançamentos, informar preços e acessos, e gerar resultados de receita mensuráveis.

Descrição

• Support and develop the Patient Support Services research program, functional definitions, and core service offerings • Generate new business with existing and new clients and identify custom project opportunities • Build, evolve, and innovate services and offerings with Patient Support Services and other TGaS practices • Participate in planning exercises and report to senior leadership • Ensure service quality across supported Patient Support Services clients • Contribute thought leadership for value-forward selling, white papers, and public relations • Capture advisory-service insights and data for benchmark services and evolve deliverable formats • Co-lead and support Patient Support Services projects and benchmarks, including client-site interviews with senior leaders and stakeholders • Capture quantitative and qualitative client information for TGaS’ database and analysis • Prepare benchmark reports comparing client resources and capabilities with peer companies and TGaS best practices, including recommendations • Provide strategic oversight and coordinate cross-functional project activities through successful delivery • Deliver value through Advisory Services, Virtual-How Network surveys, Client Summits, Landscapes, and ad hoc questions • Produce timely, high-quality client deliverables with the Analytics/Operations team • Design, develop, facilitate, and follow up on semi-annual client summits • Mentor staff and support onboarding, peer review, and managerial duties • Identify unmet market needs and drive development or enhancement of solutions • Travel locally, regionally, and nationally an average of 25–40% of the time

🎯 Requisitos

• Bachelor’s degree required; advanced degree preferred • 5+ years of experience in pharmaceutical patient support services • Experience with or for emerging pharmaceutical companies and setting up patient support services department infrastructure is a plus • Knowledge of Patient Support Services functions, including PSP/Hub management, FRM teams, affordability solutions, free goods programs, KPIs/reporting/data analytics, data sharing/data feeds, patient engagement and adherence programs, clinical nurse education programs, and patient services technology tools • Excellent verbal and written communication skills • Experience preparing and supporting formal presentations for senior client audiences • Track record developing and managing effective internal and external stakeholder relationships • Team-oriented and collaborative approach • High integrity and credibility • Comfort interacting with top executives and business unit leaders • Ability to consult, problem-solve, work autonomously, and organize complex information into actionable recommendations • Comfortable with change management and translating complex data requirements or ambiguous direction into completed work • Local to East Norriton/Philadelphia, PA is a plus • Ability to travel locally, regionally, and nationally an average of 25–40% of the time

🏖️ Benefícios

• Annual discretionary performance bonus • Remote work arrangement • Inclusion and Engagement programs • Learning and Development opportunities