Account Executive – Digital Sales, CCaaS

🕒 3 dias atrás

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $135.000 - $170.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

🧑‍💼 Executivo de Contas

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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TTEC Digital

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🤖 Inteligência Artificial

🤝 B2B

Artificial Intelligence • B2B • Customer Experience

TTEC Digital é líder em transformação da experiência do cliente, combinando tecnologia e empatia humana para melhorar as interações com o cliente. Com foco em inteligência artificial, tecnologia de central de contato e gestão de relacionamento com o cliente, a TTEC Digital oferece soluções personalizadas para transformação digital de médio porte. Suas ofertas abrangentes incluem análise de dados, estratégia e design de CX, e serviços gerenciados que otimizam o engajamento dos clientes em diversos setores.

Descrição

• Drive new business growth across CCaaS and Customer Experience solutions portfolio • Identify, develop, and close new logo opportunities within enterprise and upper mid-market organizations • Generate new business revenue through the sale of CCaaS, AI, customer experience, and digital transformation solutions • Develop and execute strategic account plans • Prospect and create pipeline through outbound business development activities • Engage executive stakeholders • Lead complex sales cycles from initial discovery through contract negotiation • Collaborate with Solution Architects and Partner teams • Manage sales opportunities, forecasting, and pipeline activity within CRM systems • Respond to RFPs and present solutions to executive audiences • Consistently achieve or exceed annual revenue and quota targets.

🎯 Requisitos

• 10+ years of mid market to enterprise level consultative solution-selling experience • 4+ years sales experience in CCaaS, Contact Center, CX, SaaS, Customer Service Technology • Proven success generating net-new business opportunities and closing complex enterprise deals • Demonstrated track record achieving or exceeding sales quotas • Experience managing multi-stakeholder sales processes with enterprise organizations • Strong understanding of customer experience operations, contact center modernization, cloud migration, AI, automation, or related technologies • Ability to engage executive decision-makers and influence business outcomes • Experience coordinating cross-functional teams throughout the sales process • Strong presentation, negotiation, communication, and relationship-building skills.

🏖️ Benefícios

• Medical, dental, vision • tax-advantaged health care accounts • financial and income protection benefits • paid time off (PTO) and wellness time off.