Data Operations Coordinator

🕒 Junho 26

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Tutor Me LA LLC

SiteLinkedInTodas as Vagas

201 - 500 funcionários

📚 Educação

Education

A Tutor Me LA LLC é um provedor de serviços educacionais especializado em programas de tutoria personalizados que visam fomentar o desenvolvimento acadêmico e socioemocional dos estudantes. A empresa oferece instruções presenciais e virtuais adaptadas às necessidades dos distritos escolares, pais e tutores. Com uma abordagem baseada em pesquisas, a Tutor Me Education enfatiza o ensino de alta qualidade, a personalização baseada em dados e a integração com o currículo escolar para melhorar os resultados de aprendizagem. Eles atendem a educação K-12 em todas as disciplinas, oferecendo tutoria intensiva, desenvolvimento profissional para pais e apoio para necessidades de educação especial. Seus serviços são confiáveis por mais de 150 distritos escolares, oferecendo mais de um milhão de horas de tutoria ao vivo anualmente.

Descrição

• Coordinate and manage tutoring schedules across multiple programs, balancing student, tutor, and regional team availability. • Own the day-to-day scheduling process, ensuring sessions are accurately assigned, updated, and communicated. • Anticipate scheduling conflicts and proactively implement solutions with minimal disruption. • Collaborate closely with Regional Operations teams to ensure seamless program execution across multiple time zones. • Own and maintain multiple operational spreadsheets and databases related to scheduling, tutor assignments, attendance, and student progress. • Ensure data is accurate, complete, organized, and updated in real time. • Utilize Excel and Google Sheets to analyze operational data, identify inconsistencies, and maintain reporting accuracy. • Monitor operational metrics and promptly escalate discrepancies or emerging issues. • Serve as a primary point of communication for scheduling updates through professional email, phone, and text communication. • Communicate clearly and promptly with tutors, students, school district contacts, and internal teams. • Maintain accurate documentation of operational updates and scheduling changes. • Monitor student academic progress and attendance, identifying trends that may require intervention. • Participate in daily operations meetings with Program Directors to review scheduling priorities, student progress, and operational challenges. • Support tutor onboarding and administrative processes as needed. • Help ensure every academic program is delivered with consistency, accuracy, and exceptional operational quality.

🎯 Requisitos

• Bachelor's Degree required. • 2–4 years of progressively responsible experience in operations coordination, scheduling, logistics, project coordination, education operations, customer success, or administrative operations. • Advanced proficiency in Microsoft Excel and Google Sheets, including: • - Complex formulas • - Pivot tables • - Conditional formatting • - Filters and sorting • - Data validation • - Lookup functions (VLOOKUP/XLOOKUP or equivalent) • Exceptional organizational skills with the ability to manage multiple priorities simultaneously. • Strong written and verbal English communication skills with professional client-facing experience. • Demonstrated ability to maintain a high level of accuracy while working under deadlines. • Comfortable making independent decisions within established processes. • Proven ability to work effectively in a fully remote environment. • Ability to work consistently during overnight shifts (evening through early morning hours). • Must have or be willing to obtain a dual-monitor workstation for efficient multitasking.

🏖️ Benefícios

• Fully Remote! • PTO • Etc.