Solutions Architect

🕒 Maio 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $148.800 - $224.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Twelve Labs

Twelve Labs

11 - 50 funcionários

🤖 Inteligência Artificial

🔌 API

☁️ SaaS

Artificial Intelligence • API • SaaS

A Twelve Labs é uma empresa de tecnologia de ponta especializada em IA multimodal que oferece compreensão de vídeo semelhante à humana. Suas plataformas são projetadas para analisar e categorizar grandes volumes de dados de vídeo, possibilitando aplicações como busca inteligente e geração de conteúdo. A Twelve Labs oferece APIs poderosas que permitem às empresas integrar perfeitamente capacidades avançadas de compreensão de vídeo em seus fluxos de trabalho, facilitando para os usuários a busca de momentos exatos em vídeos, resumir conteúdos e até mesmo gerar insights a partir de dados visuais.

Descrição

• Deliver an exceptional customer experience by providing technical expertise, scoping use cases, and supporting the implementation of video AI applications with technical stakeholders at startups and enterprises. • Own technical relationships with strategic customers, ensuring successful integrations, resolving complex technical challenges, and driving adoption across their organizations. • Guide customers on best practices for leveraging TwelveLabs APIs to create secure, scalable, and differentiated video understanding experiences. • Serve as the first line of defense for design, security, compliance, and architecture questions, escalating complex requirements to internal experts as needed. • Create and maintain documentation, implementation guides, and FAQs for common customer requirements and technical challenges. • Gather customer feedback and represent the voice of developers and enterprises to internal teams, helping shape product roadmaps and future capabilities.

🎯 Requisitos

• 5+ years of experience in a technical, customer-facing role such as Solutions Architect, Technical Account Manager, or Implementation Engineer. • Strong understanding of and experience working with LLMs, multimodal AI, REST APIs, Python, JavaScript, and modern application development, with a deep understanding of video workflows and video workloads. • Experience driving customer implementations from kickoff through production launch, with a track record of building trusted technical relationships. • Exceptional communicator who can translate complex technical concepts to business stakeholders and debug integration issues with engineering teams. • Operate with high horsepower, manage multiple projects simultaneously, and thrive in a fast-changing environment with evolving priorities. • Collaborative, humble attitude with an eagerness to help customers and internal teams succeed.

🏖️ Benefícios

• Full health, dental, and vision benefits • Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years. • VISA support where applicable

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