Account Manager

🕒 6 dias atrás

☕ Washington – Remoto

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💵 $85.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of twelveNYC

twelveNYC

51 - 200 funcionários

Fundada em 2005

🏭 Manufatura

📣 Marketing

📦 Logística

Manufacturing • Marketing • Logistics

A twelveNYC é uma empresa de design e manufatura especializada na criação de produtos promocionais e embalagens inspiradores para algumas das marcas mais desejadas do mundo. Com forte foco no desenvolvimento de produtos orientado por design, a twelveNYC combina sua expertise em design de embalagens, ideação de produtos e gestão global da cadeia de suprimentos para aumentar a visibilidade das marcas e fortalecer a conexão com os consumidores. Desde sua fundação, em 2005, a empresa construiu uma reputação de inovação, sustentabilidade e entrega de resultados excepcionais, recebendo diversos reconhecimentos por suas contribuições para a construção de marcas icônicas.

Descrição

• Oversee all aspects of client management from proactively managing briefs through production to cultivating and securing long-term partnerships • Serve as the primary client liaison, ensuring seamless communication, alignment, and execution across creative, development, and production teams • Proactively manage new client briefs through production • Manage daily external client communication relating to active briefs through production • Coordinate internal communications related to client activity and collaborate with development, creative, and production teams • Lead project management of internal partners to meet expected response times and client ASLs • Track and cultivate new business activity and provide weekly status updates to stakeholders • Nurture new business relationships through meetings, calls, and follow-ups • Define and implement tailored client strategies to identify growth opportunities, address challenges, and exceed sales and account targets • Identify and analyze needs, gaps, and opportunities within clients' supply bases • Lead RFP and tender submissions to secure new opportunities • Monitor industry trends and client feedback to inform strategy and maintain competitiveness • Leverage AI to improve process efficiency and automation while preserving creativity, judgment, and original thinking

🎯 Requisitos

• 5+ years of experience in a similar role within the CPG, lifestyle, or home industry • Highly analytical with the ability to think strategically and make confident decisions • Ability to manage multiple clients and tasks efficiently in a professional and respectful manner • Creative problem-solver who autonomously seeks and provides viable solutions to internal and external challenges • Negotiation skills • Proactive, can-do attitude across all areas of responsibility

🏖️ Benefícios

• Medical, dental, vision, disability, and life benefits • Mental Health Mondays: offices close globally once a month (an additional 12 days per year) • Generous paid time off, including birthday, personal days, and time off around holidays • Paid parental leave • Family planning and wellness benefits • Summer Fridays • Discretionary bonuses

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