Executive Director, Patient Access Services – HUB Programs

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 10%

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• Aberta há 6 dias.
• As vagas desta empresa costumam ser preenchidas em 22 dias.
• Sem salário divulgado.

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UBC

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2003

🏥 Saúde

💼 Consultoria

🧬 Biotecnologia

Healthcare • Consulting • Biotechnology

A UBC é uma empresa dedicada a melhorar os resultados dos pacientes, conectando terapias especializadas aos pacientes que delas necessitam. Eles oferecem soluções modernas e personalizadas, focando em acesso, segurança e geração de evidências para produtos biofarmacêuticos. A UBC é especializada em desenvolvimento de evidências, gestão de riscos e acesso do paciente, utilizando dados do mundo real e tecnologias inovadoras para otimizar a jornada de saúde e garantir o uso eficaz de medicamentos.

Descrição

• Manage and direct multiple Patient Access functions • Ensure high-quality delivery of contracted work and meet or exceed client-specific SLA requirements and performance targets • Lead a diverse and tenured team consistently across Patient Access Services Operations • Engage clients to retain and grow revenue • Plan, coordinate, and direct Patient Access Services Operations within corporate and regulatory guidelines • Manage a portfolio of clients and projects • Drive change management and enhance the efficiency and effectiveness of core Patient Access Services operating functions • Create annual strategic plans for site operations • Set and manage budgets to meet corporate financial targets • Provide Patient Access Services production and cost reporting updates • Set consistent goals and objectives and support mentorship and coaching • Manage and drive execution of a portfolio of projects, delegate responsibilities, arrange project support resources, and provide thought leadership for growth and change management • Maintain quality and service standards and client-specific contractual requirements • Oversee implementation of new clients • Foster client relationships by troubleshooting escalated issues • Manage Patient Access Services financial performance by client, service-level targets, cost-savings targets, performance reviews, and staff development • Develop leadership talent and capability within the team and direct reports • Provide stretch learning and development assignments to leaders • Supervise 3+ direct reports and 400+ indirect reports

🎯 Requisitos

• Bachelor’s degree or equivalent experience • 12-18 years of relevant experience, or Master’s degree with 10-15 years relevant experience • 25%+ travel requirement • Proven track record in leading large Patient Services teams (300+ FTEs) • Clinical experience preferred • Excellent employee engagement and retention history • Ability to drive high performance teams • Metrics / KPI driving leader • Strong knowledge of specialty drug channel options and Patient Services programs designs • Excellent verbal and written communications and presentation skills • Excellent PC Skills including Microsoft Office suite, Internet, and Outlook • Proven leadership skills, team-orientation, and a proactive and optimistic management style • Ability to work cross-functionally to solve complex problems and improve quality and service • Ability to manage financial targets/budgets, service, and quality goals

🏖️ Benefícios

• Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match • Tuition reimbursement • Flexible work environment • Discretionary PTO (Paid Time Off) • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short term disability • Long term disability • Life insurance • Discount programs

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