Senior Account Manager

Vaga não está no LinkedIn

🕒 Agosto 13

🏈 Ohio – Remoto

🏈 Ohio – Remote

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

👻 Score fantasma 31%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Vantage Point Logistics

SiteLinkedInTodas as Vagas

1 - 10 funcionários

Fundada em 2021

📦 Logística

🚗 Transporte

Logistics • Transport

A Vantage Point Logistics é uma corretora de frete e fornecedora de logística, com experiência, que opera na América do Norte. A Vantage Point Logistics foi estabelecida para atender nossa base principal de clientes, fornecendo soluções de transporte de qualidade com transportadoras estabelecidas.

Descrição

• Develop trusted advisor relationships with executive stakeholders across assigned customer accounts • Own and execute strategic account plans aligned with customer objectives and VPL's long-term growth strategy • Drive customer retention, expansion, and increased adoption of VPL's services • Use Salesforce to document and track cross-selling, upselling, and expanded partnership opportunities • Execute annual and quarterly engagement cadences, including executive sponsor touches and business reviews • Communicate program performance, ROI, market trends, and strategic recommendations • Analyze customer data to identify savings opportunities, improve compliance, optimize vendor utilization, and uncover new business opportunities • Collaborate with customers to implement industry best practices and improve freight management programs • Serve as the primary escalation point for complex customer issues and coordinate cross-functional resolution • Partner with Sales, Operations, Finance, and Leadership to develop customer-focused solutions • Identify risks to customer satisfaction and develop mitigation strategies • Maintain knowledge of healthcare logistics, transportation trends, and competitive market dynamics • Mentor Account Managers, support onboarding, and contribute to team development • Contribute to process improvements and strategic initiatives enhancing customer experience and account management • Own the account renewal cycle, including renewal strategy, negotiation, and coordination on commercial exceptions

🎯 Requisitos

• 7+ years of strategic account management, customer success, or business development experience in a B2B environment • Healthcare, pharmacy, medical supply chain, or logistics industry experience preferred • Demonstrated success managing enterprise or strategic customer accounts with executive-level stakeholders • Proven ability to execute account touch plans while achieving retention and customer satisfaction goals • Exceptional communication, presentation, negotiation, and relationship-building skills • Strong business acumen and ability to translate data into strategic recommendations • Experience leading executive business reviews and presenting to senior leadership • Strong project management, organization, and prioritization skills • Ability to influence cross-functional teams without direct authority • Ability to navigate ambiguity and manage multiple high-priority initiatives simultaneously • Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint • Proficiency in CRM platforms such as Salesforce • Self-motivated, collaborative, and passionate about delivering exceptional customer experiences • History of measurable customer satisfaction outcomes