Clinic Growth Manager

🕒 Abril 14

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Vetcove

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2015

📦 Logística

🏭 Manufatura

🍽️ Alimentos e Bebidas

Logistics • Manufacturing • Food & Beverage

Vetcove é uma plataforma de compras especificamente projetada para clínicas veterinárias, permitindo que elas consolidem e simplifiquem seus processos de pedido de vários fornecedores. A plataforma permite que os usuários comparem preços, verifiquem o estoque e gerenciem pedidos em uma única interface, reduzindo significativamente o tempo e o esforço gastos em tarefas de aquisição. Vetcove é gratuita para veterinários, com receita gerada a partir de empresas para apoiar suas operações. O serviço é confiável por mais de 19. 000 hospitais veterinários e fornece ferramentas para comparação de preços, revisão de histórico de pedidos e gestão de relações com fornecedores. O objetivo é simplificar e aprimorar a experiência de compra para práticas veterinárias, garantindo eficácia de custos e eficiência.

Descrição

• Design and manage a clinic community program including newsletters, referral programs, peer spotlights, and online engagement initiatives • Develop and run clinic-focused seminars and educational webinars on topics like in-platform best practices, successful workflows, and platform updates • Develop best practice playbooks, how-to guides, and self-serve resources that help clinics maximize platform value • Lead best practice sessions to share learnings, tips, and platform updates • Analyze usage trends, sales patterns, and platform engagement to identify underperforming clinics and build targeted re-engagement plans • Monitor key health metrics across the platform to flag at-risk accounts before churn becomes a risk • Act as a feedback loop between clinics and the product team: know what clinics need and advocate for it • Leverage AI tools and partnership with the data team to build and maintain dashboards to track clinic health, engagement, and growth metrics • Prepare regular business reviews with data-driven insights for internal stakeholders

🎯 Requisitos

• Bachelors Degree • 3–5 years of experience in Community Engagement, Growth Marketing, Customer Success, Account Management, or a client-facing role, ideally in a SaaS or technology company • A track record of driving measurable growth outcomes across a large customer base • Comfort with data: You can pull a report, spot a trend, and translate it into action • Experience building or contributing to community programs, event coordination, or customer education initiatives • A natural communicator who can hold a room in a seminar, build trust in a 1:1, and write a newsletter people actually read • Highly organized with the ability to manage multiple programs and initiatives simultaneously • Comfortable shifting between program-level thinking and direct clinic conversations when the situation calls for it. • Skilled at translating user feedback and behavioral data into program decisions • Experience in veterinary, healthcare, or life sciences is a strong plus but not required

🏖️ Benefícios

• 100% remote within the USA • Medical, Dental, and Vision Insurance • Automatic 401k contribution • Employee referral program • At home office set up • Bi-annual company retreats • Open vacation policy • Equity • Monthly team events