Associate Director – Development Operations

🕒 6 dias atrás

🏄 California – Remoto

🏄 California – Remote

💵 $100.000 - $130.000 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

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Vitamin Angels

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1994

🤲 Filantropia

🏥 Saúde

💰 $300.000 Grant - Vitamin Angels em 2023-12

Charity • Healthcare

Vitamin Angels é uma organização não governamental global de saúde pública focada em melhorar a nutrição de gestantes, bebês e crianças pequenas, aumentando o acesso a intervenções nutricionais baseadas em evidências, como a suplementação de vitamina A, vitaminas pré-natais e desparasitação. Eles fazem parcerias com organizações locais e governos em cerca de 65 países para oferecer treinamento, recursos, prestação de serviços e suporte para relatórios. A Vitamin Angels dá ênfase à transparência financeira, parcerias comunitárias e corporativas, e tem como objetivo dobrar o impacto para alcançar 140 milhões de mulheres e crianças anualmente até 2033. Eles fornecem recursos para programas, engajamento corporativo, e aceitam doações filantrópicas para financiar intervenções em comunidades carentes.

Descrição

• Build and lead the systems, processes, data infrastructure, and operational practices supporting Vitamin Angels’ integrated Development function • Serve as the business owner and subject-matter expert for Salesforce for Development • Support fundraising, relationship management, revenue forecasting, donor stewardship, and organizational decision-making • Establish and maintain practices for gift processing, data management, prospect and pipeline management, reporting, revenue reconciliation, donor acknowledgment, and fundraising analytics • Manage Salesforce roles, permissions, access, data governance, integrations, enhancements, testing, documentation, implementation, and user acceptance with IT • Monitor Salesforce adoption and data quality; address gaps through training, process improvements, and accountability • Develop and enforce data-entry, retention, security, quality, privacy, confidentiality, and records-retention standards • Conduct data audits and oversee cleansing, deduplication, standardization, enrichment, secure transfers, and integrations • Establish moves-management practices and support prospect research, screening, portfolio development, and relationship mapping • Develop dashboards, reports, analytical tools, standardized fundraising measures, and performance reporting for leadership and the Board • Assess, document, and implement efficient Development processes, workflows, templates, calendars, service expectations, ownership, and accountability • Develop and deliver Salesforce onboarding and ongoing training, user guides, process documentation, and responsive user support • Lead change-management efforts for new systems, processes, reporting requirements, and performance expectations • Build and lead the Development Operations function; recruit, onboard, coach, and manage staff as needed • Develop the annual work plan, budget, priorities, and success measures • Manage technology vendors, consultants, and service providers as needed • Serve on the Development leadership team and contribute to strategy, planning, culture, and performance • Represent Development Operations in cross-functional initiatives

🎯 Requisitos

• Bachelor’s degree or an equivalent combination of education and relevant professional experience required • At least 10 years of progressively responsible experience in Development Operations, fundraising operations, CRM management, advancement services, revenue operations, or a related field • Significant experience using Salesforce in a fundraising or nonprofit environment, including developing reports and dashboards, improving workflows, maintaining data quality, and supporting user adoption • Knowledge of nonprofit fundraising practices, including gift processing, donor acknowledgment, prospect management, moves management, pipeline reporting, stewardship, and restricted funding • At least three years of experience managing staff, projects, or complex cross-functional initiatives • Demonstrated experience establishing data-governance standards and improving the accuracy, consistency, and usefulness of fundraising data • Experience improving business processes, documenting standard operating procedures, and leading organizational change • Strong project-management skills and the ability to manage multiple priorities, deadlines, stakeholders, and dependencies • Excellent written, verbal, interpersonal, training, and presentation skills • Demonstrated ability to explain technical or operational concepts clearly to colleagues with varying levels of experience • High standards for accuracy, data integrity, confidentiality, responsiveness, and quality • Sound judgment and the ability to handle sensitive donor, financial, and organizational information with discretion • Collaborative and service-oriented, with the ability to establish clear expectations and hold colleagues accountable for following agreed-upon processes • Proactive, solutions-oriented, self-directed, and comfortable building infrastructure in an evolving environment • Commitment to Vitamin Angels’ mission and willingness to embody its guiding behaviors: collaboration and inclusivity; integrity, kindness, and respect; solutions and action orientation; accountability and a growth mindset; and innovation and learning

🏖️ Benefícios

• Medical, Dental and Vision Care • Life Insurance • 401(k) • Paid Time Off • Holidays • Wellness Program • Paid parental leave

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