Account Executive

🕒 Julho 30

🏄 California – Remoto

🏄 California – Remote

💵 $70.000 - $75.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧑‍💼 Executivo de Contas

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Vitu

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2005

🚘 Automotivo

☁️ SaaS

🏛️ Governo

💰 Series unknown em 2015-02

Automotive • SaaS • Government

A Vitu é uma empresa de tecnologia que oferece soluções completas para o ciclo de vida de veículos e governo eletrônico, conectando credores, concessionárias, revendedores, consumidores e jurisdições. Sua plataforma e APIs suportam título e registro digital (incluindo processamento interestadual para os 50 estados e uma Troca Nacional de Títulos), título eletrônico e gravame (ELT), fluxos de trabalho de título e quitação acelerados, assinaturas digitais, histórico de veículos e consultas de carteira de motorista (em estados selecionados), conformidade de registro de frotas e treinamentos de conformidade. A Vitu enfatiza cobertura nacional, integrações para concessionárias e credores, APIs para desenvolvedores, e segurança/conformidade (auditoria SOC 1 Tipo II e provedora aprovada de dados NMVTIS).

Descrição

• Train dealership personnel on the use of Vitu. • Meet with dealership management to review processes and procedures pertaining to their DMV paperwork. • Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV's regulations. • Maintain a strong business relationship with key dealership personnel. • Provide Vitu/VITU support via phone, chat and email as needed. • Deliver exceptional customer service and support by being responsive and proactive to customer needs. • Client Advocate - Suggests improvements to the program on behalf of the client and addresses client issues and concerns. • Compliance - Ensure that the dealership is following DMV EVR & RIA procedures and regulations by conducting compliance audits. • DMV Support - The AE will be called on by clients to answer or find the answer to complex DMV issues. • Navigate a dealer's DMS to ensure that it is calculating DMV fees properly. • Conduct DMV fee training both in-person and via webinar. • Serve as the primary point of contact for assigned dealers, resolving issues and complaints swiftly and effectively, ensuring timely solutions and corrective/preventive actions. • Identify upsell and cross-selling opportunities, pitching them to existing clients, and communicating interests to Sales.

🎯 Requisitos

• Experience with Reports of Sale and other related DMV documents for both new and used vehicles • Experience with DMV accounting and bundle reconciliation • EVR program knowledge (E-filing) • Knowledge of DMV regulations pertaining to registration processing • Experience with Chrome and Firefox configuration and settings • Able to use various PC programs including Microsoft Word, Excel, and Google Drive. • Ability to effectively communicate with high level executives, all levels of dealership management and team members. • Ability to work independently with limited supervision • Account management in a business to business environment is preferred. • Travel is required up to 150 miles

🏖️ Benefícios

• Healthcare Coverage for you and your family covering Medical, Dental & Vision • Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) • Generous PTO • Pet Insurance • Retirement Planning • ID Theft Insurance • Life and Disability Insurance • Commuter Benefits • Accident & Hospital, Critical Illness Insurance • Tuition Reimbursement