Account Executive

🕒 4 dias atrás

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Vitu

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2005

🚘 Automotivo

☁️ SaaS

🏛️ Governo

💰 Series unknown em 2015-02

Automotive • SaaS • Government

A Vitu é uma empresa de tecnologia que oferece soluções completas para o ciclo de vida de veículos e governo eletrônico, conectando credores, concessionárias, revendedores, consumidores e jurisdições. Sua plataforma e APIs suportam título e registro digital (incluindo processamento interestadual para os 50 estados e uma Troca Nacional de Títulos), título eletrônico e gravame (ELT), fluxos de trabalho de título e quitação acelerados, assinaturas digitais, histórico de veículos e consultas de carteira de motorista (em estados selecionados), conformidade de registro de frotas e treinamentos de conformidade. A Vitu enfatiza cobertura nacional, integrações para concessionárias e credores, APIs para desenvolvedores, e segurança/conformidade (auditoria SOC 1 Tipo II e provedora aprovada de dados NMVTIS).

Descrição

• Build and maintain strong professional relationships with Vitu clients, including dealership Principals, GMs, GSMs, Finance teams, Corporate Controllers, and Title Clerks • Act as client advocate for Vitu products and services • Deliver white-glove customer service to dealers • Respond promptly to phone calls and emails • Resolve problems and troubleshoot issues • Identify and communicate client needs proactively • Arrive on time for scheduled appointments • Escalate and report issues with ownership and follow-up • Provide continual and follow-up training as needed • Provide backup phone coverage during business hours and rotational after-hours support • Deliver proactive reporting and issue analysis • Complete end-of-month financial reporting • Conduct monthly volume reviews • Review and act on utilization dashboards • Ensure state compliance in related areas • Manage administrative duties delegated by AR DFA • Travel up to 150 miles, 4–5 days per week

🎯 Requisitos

• Reside in Arkansas • DFA or dealership title and registration experience • Excellent communication, retention, and training skills • Troubleshooting and problem-solving skills • Strong writing skills and attention to detail • Familiarity with various DMS systems used by Vitu clients • Clean driving record and current state driver’s license required • Knowledge of state regulations pertaining to registration processing • Experience with Chrome and Firefox configuration and settings • Ability to use Microsoft Word, Excel, and Google Suite • Ability to communicate effectively with high-level executives • Ability to work independently with limited supervision • Travel up to 150 miles, 4–5 days a week • Account management in a business-to-business environment preferred

🏖️ Benefícios

• Company-provided vehicle • Healthcare coverage for employees and family, including Medical, Dental & Vision • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Generous PTO • Pet insurance • Retirement planning • ID theft insurance • Life and disability insurance • Commuter benefits • Accident & hospital insurance • Critical illness insurance • Tuition reimbursement