Ecommerce Account Manager – Native Mandarin Speaking

🕒 Julho 8

🌵 Arizona, Florida, +11 estados a mais – Remoto

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏈 Ohio – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

⏰ Tempo Integral

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🟠 Sênior

💰 Gerente de Contas

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Spreetail

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

📦 Logística

📣 Marketing

💼 Consultoria

Logistics • Marketing • Consulting

A Spreetail é uma solução completa de e-commerce para marcas e fabricantes de produtos grandes e volumosos. A empresa oferece serviços de expansão em marketplaces, fulfillment, criação de conteúdo, controle de marca, além de marketing e publicidade. A Spreetail é reconhecida como uma "Oversize Accelerator" (aceleradora de itens volumosos), fazendo parceria com marcas para aumentar as vendas de e-commerce em múltiplos canais. Sua especialidade inclui entregas rápidas, especialmente para itens grandes e volumosos, com centros de fulfillment estrategicamente localizados que permitem entrega no dia seguinte para a maior parte dos EUA, com expansão para o Reino Unido e a Alemanha. A empresa trabalha de perto com fabricantes que têm histórico sólido de vendas online para desenvolver estratégias de crescimento sob medida, aproveitando tendências e insights de mercado. A Spreetail também gerencia a otimização de conteúdo para listagens de produtos e conduz campanhas de publicidade para ampliar a visibilidade da marca. É um dos principais vendedores em plataformas como Amazon, Walmart e Target+.

Descrição

• Support brand growth by identifying opportunities to increase GMV and helping develop competitive fulfillment solutions that align with each brand's business goals. • Partner with internal teams and brand stakeholders to turn strategic initiatives into actionable plans that drive execution and measurable results. • Manage day-to-day account health by monitoring key performance metrics including on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales, proactively addressing issues as they arise. • Build trusted relationships with brand partners, lead regular communications, coordinate cross-functional initiatives, and deliver an exceptional client experience. • Prepare and present business performance reporting with actionable insights, lead weekly business reviews, track open action items, and ensure timely follow-up to keep accounts on track.

🎯 Requisitos

• Native Mandarin speaker with full fluency in English, able to communicate and translate seamlessly with Mandarin-speaking brands. • Bachelor's degree in Business, Finance, Project Management, Client Services, or a related field. • 3–5+ years of experience managing e-commerce clients, account management, customer success, or project management, preferably supporting brands importing from China. • Experience managing client relationships in a fast-paced environment and communicating effectively with stakeholders across multiple levels of an organization. • Strong organizational, problem-solving, written, verbal, and presentation skills, with the ability to manage multiple priorities and deliver results independently.

🏖️ Benefícios

• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families. • We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards. • We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. • We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.