Operations Manager

🕒 Setembro 24

⛰️ Colorado – Remoto

⛰️ Colorado – Remote

💵 $75.000 - $80.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

👻 Score fantasma 0%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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WellBiz Brands, Inc.

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1983

🏥 Saúde

🏨 Hospitalidade

💄 Beleza

Healthcare • Hospitality • Beauty

A WellBiz Brands, Inc. é uma líder em negócios baseados em experiências que visam mudar vidas. Através de cinco marcas de franquias distintas, incluindo Amazing Lash Studio®, Drybar®, Elements Massage®, Fitness Together® e Radiant Waxing™, a empresa opera mais de 750 locais. A WellBiz foca em franquear marcas de consumo orientadas para o crescimento que oferecem experiências excepcionais baseadas em serviços, refletindo seus valores fundamentais de diversão, propriedade, respeito, paixão e integridade. A empresa se dedica a atender às necessidades dos consumidores conscientes de saúde e beleza, oferecendo serviços de qualidade que melhoram seu estilo de vida e bem-estar.

Descrição

• Communicate Support Center initiatives, brand priorities, operational focus areas, studio-specific plans, opportunities, goals, and progress to studio owners • Provide coaching and follow-up on agreed action plans • Participate in conference calls, meetings, forums, weekly updates, monthly calls, open office hours, and regional meetings • Lead regional meetings and train franchise owners and managers on new tools, systems, and best practices • Manage a portfolio of 5–15 franchise owners and managers • Review business, financial, operational, and consumer feedback metrics with franchise owners • Identify root causes and build actionable improvement plans supporting revenue growth, profitability, member/guest experience, and operational effectiveness • Conduct regular business reviews, establish priorities and measurable goals, and follow up on action plans • Analyze business and operational metrics and translate trends into recommendations • Partner with Directors of Operations and Senior Director of Operations to align coaching priorities and support plans • Escalate material risks or opportunities as appropriate • Conduct studio visits and bootcamps to assess execution, reinforce brand standards, and provide hands-on coaching • Lead at least three in-person sales/customer service training sessions per month at franchisee locations • Collaborate with the Support Center to represent studio owners and develop, manage, and implement programs • Address ongoing questions and business needs for owners • Manage a personal work schedule focused on priorities, visibility, owner interaction, and timely regional results • Perform other duties and projects as assigned

🎯 Requisitos

• Bachelor’s degree in business or related field preferred • At least three years of successfully supporting franchisees, working in a franchised business, or in a field operations position • Multi-unit management experience preferred • Experience with Amazing Lash Studio, Elements Massage, and the health and wellness industries a plus • Experienced and proven franchise operations consultant • Demonstrated superior leadership skills with a proven track record of coaching, collaboration, and mentoring • Experience supporting franchisees with a genuine passion for business coaching, developing actionable plans, driving accountability, and coaching for results • Excellent planning, time management, and organizational skills • Solid business acumen with excellent analytical and financial skills • Strong written and verbal communication skills, including delivery of group presentations • Strong influencing skills • Ability to build trusted relationships with franchise owners, hold owners accountable, identify opportunities, develop action plans, and maintain follow-through • Ability to lead implementation of key initiatives under tight deadlines • High attention to detail and ability to improve operational effectiveness • Ability to assess operations, programs, and staffing • Ability to remain flexible in a constantly changing environment • Ability to remain confident and calm under stress and pressure • Computer proficiency with Microsoft Office, email, and internet • Willingness to travel frequently, up to 75% • Valid driver's license and must be insurable on rental vehicles • Extensive travel by car and air, as well as weekend work • Personal credit card for use while traveling

🏖️ Benefícios

• Flexible time off and holiday schedule • Medical, dental, vision, and life insurance • Health Savings Account • Flexible Spending Account • 401K match • Monthly allowance for spend at WellBiz Brands, Inc. owned brands • Cell Phone reimbursement • Free Employee Assistance Plan • Expense reports are submitted and reimbursed weekly

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