Operations Manager

🕒 Setembro 23

⛰️ Colorado – Remoto

⛰️ Colorado – Remote

💵 $75.000 - $80.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

👻 Score fantasma 1%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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WellBiz Brands, Inc.

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1983

🏥 Saúde

🏨 Hospitalidade

💄 Beleza

Healthcare • Hospitality • Beauty

A WellBiz Brands, Inc. é uma líder em negócios baseados em experiências que visam mudar vidas. Através de cinco marcas de franquias distintas, incluindo Amazing Lash Studio®, Drybar®, Elements Massage®, Fitness Together® e Radiant Waxing™, a empresa opera mais de 750 locais. A WellBiz foca em franquear marcas de consumo orientadas para o crescimento que oferecem experiências excepcionais baseadas em serviços, refletindo seus valores fundamentais de diversão, propriedade, respeito, paixão e integridade. A empresa se dedica a atender às necessidades dos consumidores conscientes de saúde e beleza, oferecendo serviços de qualidade que melhoram seu estilo de vida e bem-estar.

Descrição

• Communicate Support Center initiatives, operational priorities, plans, opportunities, and goals to franchise owners • Coach franchise owners and managers on business performance and operational improvement • Manage a portfolio of 5–15 franchise owners and managers • Conduct regular business reviews covering financial, operational, and consumer feedback metrics • Identify root causes and develop actionable improvement plans • Establish priorities and measurable goals and follow up to drive accountability and results • Analyze business and operational metrics and provide recommendations • Partner with Directors and Senior Director of Operations to align coaching priorities and support plans • Conduct periodic studio visits and bootcamps • Reinforce brand standards and provide hands-on coaching • Lead at least three in-person sales or customer service training sessions per month • Lead regional meetings and train franchise owners and managers on tools, systems, and best practices • Collaborate with the Support Center to develop and implement programs for studio teams • Address ongoing owner questions and business needs • Manage work schedules to prioritize franchise-owner visibility and timely regional results • Participate in conference calls, meetings, and other business forums • Perform other duties and projects as assigned

🎯 Requisitos

• Bachelor’s degree in business or related field preferred • At least three years of successfully supporting franchisees, working in a franchised business, or in a field operations position • Multi-unit management experience preferred • Experience with Amazing Lash Studio, Elements Massage, and the health and wellness industries a plus • Proven franchise operations consulting experience • Demonstrated leadership, coaching, collaboration, and mentoring skills • Experience supporting franchisees and developing actionable plans • Excellent planning, time management, organizational, and prioritization skills • Strong business acumen, analytical, and financial skills • Ability to analyze business and operational metrics and translate insights into actionable plans • Strong written and verbal communication skills, including group presentations • Strong influencing skills • Ability to build trusted relationships and hold franchise owners accountable • Ability to lead initiatives under tight deadlines • High attention to detail and ability to improve operational effectiveness • Ability to assess operations, programs, and staffing • Flexibility in a constantly changing environment • Ability to remain calm under stress and pressure • Computer proficiency with Microsoft Office, email, and internet • Willingness to travel frequently, up to 75% • Valid driver's license and must be insurable on rental vehicles • Extensive travel by car and air, as well as weekend work • Personal credit card for use while traveling

🏖️ Benefícios

• Flexible time off and holiday schedule • Medical, dental, vision, and life insurance • Health Savings Account • Flexible Spending Account • 401K match • Monthly allowance for spend at WellBiz Brands, Inc. owned brands • Cell Phone reimbursement • Free Employee Assistance Plan • Weekly reimbursement of travel expenses

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