Account Manager

Vaga não está no LinkedIn

🕒 Agosto 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $57.000 - $75.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 21%

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WellDyne

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1990

🏥 Saúde

💊 Farmacêutico

⚕️ Seguro de Saúde

Healthcare • Pharmaceuticals • Healthcare Insurance

A WellDyne é uma empresa de gestão de benefícios farmacêuticos (PBM) que oferece serviços de farmácia especializada, soluções de descontos em prescrições, gestão de utilização, operações de farmácia por correspondência e central fill, bem como soluções terceirizadas de farmácia. A empresa destaca programas clínicos, iniciativas de adesão, análise de dados e engajamento personalizado para reduzir custos de medicamentos e melhorar resultados, especialmente para medicamentos especializados de alto custo. Com cerca de 25 anos de experiência e localizações em Lakeland, FL e Centennial, CO, a WellDyne se posiciona como uma alternativa aos modelos tradicionais de PBM, oferecendo design de plano flexível, gestão de contas dedicada e expertise clínica focada no setor.

Descrição

• Own the service experience of clients by coordinating with the Client Services Team and other partners to resolve issues promptly and accurately. • Manage overall client relationships, including implementation support, relationship building, contract monitoring, renewals, and client communications. • Develop and maintain interdepartmental relationships with finance, IT, legal, sales, clinical, and other departments to understand client needs. • Support client goals through knowledge of their industry, business needs, and company programs. • Provide scheduled utilization and service reviews using plan management and reporting tools. • Educate clients on industry topics, product developments, and the competitive landscape; provide collateral and relationship support. • Provide guidance to other Client Services staff regarding the PBM program. • Participate in or support new business and finalist presentations. • Track and analyze KPIs to assess PBM service effectiveness and identify improvement areas; report and present findings to clients. • Resolve client concerns by coordinating with internal teams such as Clinical or Member Services. • Perform other duties as assigned.

🎯 Requisitos

• Bachelor’s degree in Health Administration, Business, or related field desired; proven industry experience may be acceptable in lieu of degree. • Minimum 2 years of account management experience required. • Minimum 2 years of PBM industry experience required. • Ongoing learning in pharmacy benefit management, healthcare and PBM products, pricing components, and company capabilities and limitations. • Professional communication skills, including speaking in front of groups. • Ability to prepare for, lead, and direct internal and external meetings, including follow-up and meeting minutes. • Excellent interpersonal, written communication, and documentation skills. • Ability to use logical methods to solve problems and meet or exceed customer expectations. • Advanced attention to detail, prioritization, and deadline-management abilities. • Ability to analyze, interpret, and organize information clearly and concisely. • Analytical skills related to financial figures, medication utilization, and basic pharmacology. • Proficiency with desktop computer applications in the MS Office Suite. • Knowledge and use of multiple proprietary and industry software systems and functions. • Ability to work independently and support, contribute to, and lead teams. • Ability to direct and delegate to support staff as needed. • Ability to stand for long periods at trade shows and benefit fairs when required. • Ability to work additional coverage times outside regularly scheduled hours when required. • Compliance with applicable laws and regulations, WellDyne’s Code of Conduct, Business Ethics Policies and Procedures, and other applicable policies.

🏖️ Benefícios

• Medical, Dental and Vision Benefits • Medical Savings Account Options with Company match • 401K after 90 days of employment • Employee Assistance Program • Life and Supplemental insurance • Educational Reimbursement • Paid Time Off • Career Pathing