Partnership Operations Analyst

🕒 Julho 21

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Workstreet

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2023

🔒 Cibersegurança

📋 Conformidade

🤝 B2B

Cybersecurity • Compliance • B2B

A Workstreet é um provedor de serviços gerenciados de segurança e conformidade que ajuda empresas a automatizar e modernizar seus programas de segurança. Com expertise em frameworks de conformidade como SOC 2, ISO 27001, HIPAA e GDPR, a Workstreet ajuda empresas a alcançar seus objetivos de segurança e compliance com eficiência. Seus serviços incluem atuação como CISO virtual (vCISO), pentests de ponta a ponta e gestão de riscos de fornecedores, com o objetivo de simplificar os processos de segurança enquanto as empresas focam no crescimento.

Descrição

• Direct partner contract creation and management, using approved templates and commercial pricing guidelines to compile 20–30 highly accurate customer agreements daily. • Own the post-execution contract lifecycle, systematically downloading, organizing, and archiving signed legal agreements within secure Google Drive repositories. • Execute high-velocity deal closure workflows within HubSpot and Airtable, ensuring all required operational fields are populated and validated. • Maintain complete system data integrity across integrated platforms, including HubSpot, StreetSmart, Airtable, and active partner networks. • Drive strict processing turnaround SLAs, managing 10–15 new deals daily, processing standard contract requests within 2 business hours, and routing sprint deals end-to-end within 15 minutes. • Deliver targeted technical platform support, guiding customer administrators through platform onboarding, framework selections, and company size configurations. • Administer tenant user access permissions, managing administrative configurations and initiating user invitations inside Vanta platform instances. • Perform systematic database audits and data hygiene checks, conducting weekly reviews to prevent duplicate records and isolate unassociated company contacts.

🎯 Requisitos

• Proven customer operations coordinator – Bring 2+ years of dedicated experience in customer operations, deal desk administration, or a technical support environment. • Proficient HubSpot CRM operator – Highly comfortable navigating pipeline architectures, updating custom deal properties, and maintaining clean CRM records. • Hands-on Vanta platform specialist – Direct, practical experience managing configurations, tenant onboarding, framework mapping, and user permissions within the Vanta ecosystem (required). • Advanced data and asset manager – Exceptionally skilled in leveraging Google Workspace tools (Docs, Sheets, Drive) to structure, audit, and secure critical business documentation. • Uncompromising quality guardian – Exceptional attention to detail with an unyielding commitment to maintaining a 98%+ data accuracy rate across multiple disparate platforms. • Commercial contract navigator – Fluent in GTM terminology, SaaS business models, subscription lifecycles, and standard sales contract structures. • Autonomous remote performer – Highly disciplined, self-directed professional who thrives with minimal oversight, managing competing priorities in a fast-paced startup environment. • Elite collaborative communicator – Confident written and verbal English communication skills, with a proven ability to translate operational processes into clear updates for sales teams and customers.

🏖️ Benefícios

• Career Development: Clear path with mentorship and training opportunities. • Role-Related Training: Reimbursement for the successful completion of approved training and certification courses relevant to your current role. • Competitive Compensation: A competitive base salary with regular performance reviews linked to merit-based appraisals and bonus opportunities. • Growth Opportunity: Early-stage company with significant room for career advancement. • Remote-First Culture: Flexibility to work from anywhere while collaborating with a global team.