Senior Account Executive – Commercial ITSM Sales

🕒 Maio 26

⚔️ Virginia – Remoto

⚔️ Virginia – Remote

💵 $95.000 - $125.000 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💼 Executivo de Contas

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XTIVIA, Inc.

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1993

🏢 Corporativo

Enterprise • ITSM • Cloud

A XTIVIA, Inc. é uma empresa especializada em criar soluções avançadas de Tecnologia da Informação para negócios em diversos setores. Com mais de 25 anos de experiência, a XTIVIA entrega soluções personalizadas, incluindo integração de API, desenvolvimento de aplicações, estratégias de nuvem e DevOps, governança de dados e serviços de inteligência de negócios. Eles aproveitam plataformas tecnológicas de ponta para aprimorar resultados empresariais e mantêm parcerias estratégicas com empresas líderes em tecnologia, como Microsoft, Salesforce e Oracle. A XTIVIA é renomada por sua expertise em integrar aplicações críticas e estabelecer as melhores práticas de gestão de dados, tornando-se um parceiro confiável para empresas que estão passando por transformações tecnológicas.

Descrição

• Own and manage a defined commercial territory and strategic account portfolio, executing account plans to achieve and exceed annual revenue targets • Identify, qualify, and close new business opportunities for enterprise ITSM software solutions, including software subscriptions, professional services, and managed services • Effectively communicate the value proposition of AI-powered service delivery, including automated ticket resolution, predictive incident management, and generative AI knowledge management • Develop and maintain strong relationships with executive stakeholders including CIOs, CTOs, IT Directors, Operations Leaders, and Digital Transformation teams • Drive complex enterprise sales cycles from prospecting and discovery through proposal, negotiation, and close • Partner with Solutions Engineers, Professional Services, Marketing, and Customer Success teams to deliver compelling demonstrations, business cases, and customer outcomes • Build and maintain a robust pipeline through outbound prospecting, partner engagement, referrals, events, and strategic networking • Collaborate with channel partners, technology alliances, VARs, and Systems Integrators to expand market reach and drive co-sell opportunities • Support opportunities across commercial, regulated, and public sector-adjacent environments, including organizations with complex compliance, procurement, or operational requirements • Lead responses to customer RFPs, RFIs, and security or compliance questionnaires in partnership with internal stakeholders • Maintain accurate opportunity, pipeline, and forecast data within Salesforce CRM • Stay current on ITSM, IT Operations, automation, AI, and enterprise service trends to effectively position solutions against market needs • Represent the company at industry conferences, networking events, webinars, and customer meetings.

🎯 Requisitos

• 5+ years of direct enterprise software sales experience with a proven history of meeting or exceeding quota targets • Strong experience selling ITSM, ITOM, ESM, or related IT operations and service management platforms and solutions, including technologies such as Atlassian, ServiceNow, BMC, Ivanti, or similar enterprise IT operations technologies • Experience selling into highly regulated industries or public sector environments, including state and local government, education, healthcare, financial services, or federal-adjacent organizations • Demonstrated success managing complex enterprise sales cycles involving six-figure to multi-million-dollar software and services opportunities • Strong understanding of IT Service Management, IT Operations, and enterprise service delivery concepts • Experience managing complex enterprise sales cycles involving multiple stakeholders and executive decision-makers • Ability to develop a pipeline through outbound prospecting, strategic networking, and partner/channel relationships • Exceptional communication, presentation, negotiation, and closing skills • Experience working collaboratively with pre-sales, delivery, and customer success teams • Proficiency with Salesforce CRM and modern sales productivity tools • Experience selling professional services, managed services, or implementation engagements alongside software solutions • Ability to travel up to 30% for client meetings, conferences, and internal events.

🏖️ Benefícios

• affordable medical, dental, and vision benefits • 401(k) plan with match • company-paid disability and life insurance • voluntary life insurance options • Employee Assistance Program (EAP) • identity and fraud protection • recognition and wellness programs • flexible paid time off • remote and flexible work options • paid training and certification opportunities