Head of Account Management

🕒 Maio 12

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Yuno

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💳 Fintech

🏢 Corporativo

☁️ SaaS

Fintech • Enterprise • SaaS

Yuno é uma empresa que oferece soluções de orquestração de pagamentos e infraestrutura em escala global. Sua tecnologia permite que empresas integrem mais de 300 métodos de pagamento, aumentando as taxas de aprovação e possibilitando escalar as operações de pagamento, sem atritos, em múltiplas regiões. A Yuno foca em simplificar o processo de pagamento com recursos como smart routing, insights unificados de pagamentos, conciliação automática e opções de checkout personalizadas. A empresa dá ênfase à segurança e ao antifraude, garantindo transações seguras. A Yuno também viabiliza payouts globais e a gestão de assinaturas, tornando-se a parceira ideal para empresas que buscam otimizar seus sistemas de pagamento e aumentar a receita.

Descrição

• Lead and develop the Key Account Management LATAM team, setting strategic goals and driving overall performance • Build and maintain strong relationships with key merchants, elevating the quality of every client interaction • Drive revenue growth by identifying new business opportunities and leveraging market and competitive insights • Define and execute account strategies focused on long-term client retention and expansion • Collaborate cross-functionally with Sales, Product, Tech, Finance, Legal, and Operations to ensure seamless service delivery • Use data and analytics to inform decision-making, track performance, and optimize outcomes • Mentor and develop team members, fostering a culture of continuous improvement and accountability • Act as an executive escalation point for strategic accounts, ensuring issues are resolved with urgency and precision

🎯 Requisitos

• Fluency in English and Spanish is required • 5+ years of experience in Key Account Management, Client Success, or Relationship Management — ideally in payments or fintech • Proven leadership experience managing and developing high-performing teams with international clients • Strong understanding of payment technologies, financial services, and industry regulations • Exceptional communication, negotiation, and presentation skills — you can adapt your message for a merchant CEO or an internal engineering team • Demonstrated strategic thinking and structured problem-solving • Comfortable navigating ambiguity and making decisions in a fast-paced, high-growth environment • Bachelor's degree in Business, Marketing, or a related field

🏖️ Benefícios

• Competitive Compensation • Remote Work – You can work from everywhere! • Home Office Bonus – A one-time allowance to help you create your ideal home office. • Work Equipment • Stock Options • Health Plan wherever you are. • Flexible Days Off