Member Benefits Specialist

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🕒 Maio 13

⚔️ Virginia – Remoto

⚔️ Virginia – Remote

💵 $65.000 - $70.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👩‍👩‍👧‍👦 Recursos Humanos (RH)

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Yoga Alliance

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 1999

🤝 Sem Fins Lucrativos

🧘 Bem-estar

📚 Educação

Non-profit • Wellness • Education

A Yoga Alliance é a maior associação sem fins lucrativos de profissionais, praticantes e defensores de yoga em todo o mundo. A organização é dedicada a amplificar o poder do yoga, reduzir barreiras à prática e apoiar a comunidade de yoga. Ao oferecer recursos, desenvolvimento profissional e credenciais reconhecidas globalmente para professores e escolas de yoga, a Yoga Alliance visa validar a expertise e promover a inclusividade na educação do yoga. Além disso, eles defendem políticas que ampliam o acesso ao yoga e investem em soluções que aproveitam o poder transformador do yoga para mudanças positivas nas comunidades.

Descrição

• Support day-to-day account maintenance for active vendor partners, ensuring contracts, timelines, deliverables, and documentation are accurate and up to date in Salesforce and Monday.com • Manage and track inventory across member benefit channels, including (but not limited to): landing pages, email feature placements, article slots, organic social media features, business tool sponsorships, digital and in-person event sponsorships, and report sponsorships • Oversee tracking of benefit placements, timelines, and promotion fulfillment to ensure contract commitments are met, and opportunities are used efficiently • Manage inbound interest from prospective vendor partners by serving as the initial point of contact, facilitating intake and preliminary qualification workflows, and coordinating next steps through the formal partnership evaluation process • Prepare and maintain Due Diligence & Eligibility Reports, including updates at renewal or when partnership scope changes • Support yearly contract auditing processes to renew and transition existing vendor partners • Coordinate new vendor partner setup on the Yoga Alliance website (via Salesforce) and lead the onboarding process • Collaborate cross-functionally with Strategic Communications team and other internal teams to support smooth member benefit launches and accurate member-facing information • Prepare internal materials, intake summaries, and slide decks that support partner evaluation, launches, and internal alignment • Assist in nurturing existing partnerships through timely follow-ups, coordination of assets, and support of ongoing activations • Coordinate scheduling and logistics with vendors for discovery and evaluation calls with the Senior Manager • Support operational reporting and partnership visibility through accurate data management and systems organization • Identify gaps, inefficiencies, or opportunities to improve partner workflows, documentation, and internal processes • Serve as a reliable operational partner within the Community Engagement team, contributing to a collaborative, organized, and member-centered culture

🎯 Requisitos

• Bachelor’s degree or equivalent professional experience (4 years) in business, marketing/advertising, nonprofit operations, project management, or related field • 3+ years of experience supporting business development, strategic partnerships, account coordination, program management, or a similar support role • 1+ years of experience successfully managing multiple projects simultaneously and tracking details across systems and stakeholders • Comfort building and improving processes within a fast-growing, evolving environment • Strong organizational skills with high attention to detail and follow-through • Strengths in the following core skills and competencies: Collaboration, Communications, Critical Thinking & Sound Judgment, Project Management, Solutions Oriented, Strategic Thinking, Strong technology skills with an aptitude to learn quickly to ramp up on new platforms or technology: Microsoft Suite (Outlook, Word, Excel, PowerPoint); customer relationship management platform (e.g., Salesforce); project management platforms (e.g., Monday) • Proven track record of contributing to work environments committed to diversity, equity, inclusion, accessibility, and belonging

🏖️ Benefícios

• comprehensive health insurance plan offerings that are 100% employer paid for employees and 65% paid for dependents • matching 401K plan • generous paid-leave program including parental leave and sabbatical leave • reimbursement for professional development opportunities • casual dress code